This is a newly created role for an experienced Business Analyst to join our growing Japanese team as part of the APAC DC.
What you will bring:
- 5+ years of Business Analyst experience
- Proven consulting and project delivery experience with large scale implementations and development projects.
- The technical skills required to understand systems, data modelling and undertake configuration and testing.
- Strong understanding of business analysis methodologies and best practices.
- An innovative mind and a focus around the customer or user experience.
- You are comfortable running workshops within client organizations, presenting, training and building relationships at all levels of the business.
- The ability to elicit requirements and engage in solution design.
- Exceptional documentation skills and any prior experience with either an ERP or CRM is beneficial.
- IIBA or Agile BA and/or other Agile certifications (Advantageous)
- Previous Salesforce experience would be desirable but is not essential, however a desire to become an expert in it is.
RequirementsSkills & Competencies
- Excellent analytical and problem-solving skills.
- You are ambitious, keen to learn and grow.
- Strong communication and interpersonal abilities.
- Proficiency in requirements gathering and documentation.
- Ability to facilitate workshops and meetings with stakeholders.
- Effective collaboration and stakeholder management skills.
Benefits
As a Salesforce Platinum Partner, we offer cutting-edge projects with a global impact. Gain expertise in diverse cloud platforms, including AI, and make a significant difference to clients.
- Deliver top-quality outcomes for renowned brands
- Join a diverse team of 2,500+ professionals around the world
- Foster teamwork and long-term customer relationships
Skills Required
- 5+ years of Business Analyst experience
- Proven consulting and project delivery experience with large-scale implementations
- Technical skills to understand systems, data modeling, configuration, and testing
- Strong understanding of business analysis methodologies and best practices
- Ability to run workshops, present, train, and build relationships at all business levels
- Ability to elicit requirements and engage in solution design
- Exceptional requirements gathering and documentation skills
- Prior experience with ERP or CRM systems
- IIBA, Agile BA, or other Agile certifications
- Previous Salesforce experience or desire to become a Salesforce expert
What We Do
OSF Digital is a top digital transformation and leading global commerce solutions company, known for its expertise in data-driven AI-powered Salesforce multi-cloud solutions, enterprise CRM, CMS, OMS, connected commerce, online shop management, and cloud application development. Our agile approach allows us to scale global growth quickly, and deliver innovative solutions across channels, devices and locales to enterprises and emerging businesses across B2B and B2C sectors. As a certified Salesforce partner, we are consistently recognized for our innovative solutions, exemplifying our unwavering commitment to advancing digital transformation. Notable awards include the 2023 Salesforce Partner Innovation Award in Emerging Technology - Customer 360 and the 2022 Salesforce Commerce Cloud Partner of the Year for Best Go Faster with Commerce. Our core values—OneTeam, ResultsAnywhere, Outperform, OSFExcellence, Driven By Change, and OSF Strong—guide our client, partner, employee, and community engagements, underpinning our commitment to excellence and continuous innovation. Acknowledged for our dedication to our team's well-being and commitment to cultivating an environment where innovative ideas thrive, we're honored to be a Great Place to Work® Certified™ organization in ASEAN and ANZ and listed among Fast Company's The 50 Best Workplaces for Innovators. We’re proud to celebrate our 20th anniversary with a team of over 2200 employees working from anywhere, and operating in various locations worldwide, including Canada, the U.S., the UK, France, Germany, Brazil, Spain, Romania, Turkey, Ukraine, Colombia, Australia, New Zealand, and Japan. Ultimately, OSF Digital Foundation is actively involved in philanthropic, cultural, and educational activities to help people in the communities where OSF operates to build a better life. For more information about our services and expertise, or to speak with a digital transformation specialist, please visit osf.digital
