- Requirements Gathering: Collaborate with various departments to gather, document, and analyze business requirements related to sales processes due out the Lead to cash process chain
- Process Analysis and process mining: Evaluate existing sales processes to identify inefficiencies and recommend improvements. Use data-driven insights to support your recommendations.
- System Design: Work with Technical product owners to design and implement technology solutions that streamline sales processes, including ERP (SAP SD ; SAP S/4 Hana Sales) and CRM systems and customer frontend applications.
- Data Analysis: Analyze sales data to identify trends, opportunities, and areas for improvement. Generate reports and dashboards to present findings to stakeholders.
- Stakeholder Communication: Facilitate communication between business stakeholders and IT to ensure alignment on project goals and timelines.
- Enablement: Enable business stakeholders with the e2e process understanding on implications whenever changes on the process are foreseen.
- Project Management: Assist in managing projects related to sales process improvements, ensuring they are delivered on time and within budget.
- Quality Assurance: Conduct testing of new systems and processes to ensure they meet business requirements and function as intended.
- Education: Bachelor’s degree in Business Administration, Information Technology, or a related field.
- Experience: 3+ years of experience as a Business Analyst, preferably in a sales or marketing environment.
- Technical Skills: Proficiency in ERP (SAP S4/Hana SD Module with expertise in settlement management and pricing procedures), CRM software (Salesforce) and data analysis tools (e.g., Excel, PowerBI) as well as project management software.
- Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions.
- Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.
- Team Player: Ability to work collaboratively in a team environment and manage multiple priorities.
Experience with sales process automation and optimization.
Knowledge of Agile methodologies and project management principles.
Familiarity with data visualization tools and techniques.
Your ZEISS Recruiting Team:
Ronan McHugh, Sayem ChowdhurySimilar Jobs
What We Do
ZEISS is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. In the previous fiscal year, the ZEISS Group generated annual revenue totaling 10 billion euros in its four segments Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets (status: 30 September 2023). With around 43,000 employees, ZEISS is active globally in almost 50 countries with around 30 production sites, 60 sales and service companies and 27 research and development facilities (status: 30 September 2023). Founded in 1846 in Jena, the company is headquartered in Oberkochen, Germany. The Carl Zeiss Foundation, one of the largest foundations in Germany committed to the promotion of science, is the sole owner of the holding company, Carl Zeiss AG. Data privacy: www.zeiss.com/data-protection Imprint: http://zeiss.com/publisher This is ZEISS's official LinkedIn account. It follows the ZEISS Netiquette: www.zeiss.com/netiquette
