Business Analyst - Insights & Analytics

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s only one: Zones – First Choice for IT.TM 

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

You are a dynamic, multifaceted individual who has a background in documentation, software development and life cycle and a strong ability to communicate with both internal clients as well as the reporting developers.  You possess knowledge of agile process and principles. You also have a keen interest and understanding of the value of data and insights. Experience with Machine Learning would be a nice to have.

You possess intellectual curiosity, out of box thinking, strong problem-solving skills, excellent communication skills, and the ability to work/influence across multiple stakeholder groups.

You Possess:

• The ability to absorb new concepts and applications quickly.
• Excellent communication skills and a positive attitude.
• Good listening skills, ability to ask questions and probe to uncover issues.
• The ability to understand the impact of technical changes and to articulate high-level technical solutions to address business problems.
• Eagerness to discover and learn utilizing web-based resources.
• A good understanding of business processes.
• The proven ability to work independently and as a team member.
• Experience building strong relationship across stakeholder groups with the ability to effectively influence and communicate across various business groups at senior levels.
• High level of energy and personal drive

What you’ll do as a Business Analyst – Insights & Analytics:

Employees employed in the role of Business Analyst – Insights & Analytics shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Perform integration configuration – mapping, loading, transforming and validating data required to support Zones.
• Working closely with our client facing project management teams to understand the challenges they face and develop workable solutions.
• Collaboration with cross functional stakeholders in analysis and designing of reporting requirements.
• Gathering, validating and documenting business requirements.
• Transforming business requirements into executable user story requirements
• Support deployment workshops to help cross functional stakeholders achieve immediate value from their investment
• Providing updates at status meetings
• Assessing status and identifying risks that may impact progress
• Actively engaging in problem solving
• Implementing and testing of solutions.
• Supporting business transition and helping to establish change.
• Providing updates at status meetings
• Support creation of business case material, training and internal product evangelization.  
• We support clients in the USA and so need to have availability to interact with these colleagues.   

What will you bring to the team:

Requirements:

Bachelor’s in computer science, Engineering or similar relevant field.

• Outstanding communication and presentation skills
• Excellent organizational and time management skills
• Knowledge of Agile process and principles SDLC (Software Development Life Cycle) Experience is a plus.
• Sharp analytical and problem-solving skills
• Attention to details
• Prefer 1 - 3 years of experience

Zones offers a comprehensive Benefits package

At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.

We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to help you grow your career.

All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Job Timings: 4 PM – 1 AM