Business Analyst II

Posted 7 Days Ago
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Highland Heights, OH, USA
Hybrid
Senior level
Hardware • Information Technology
The Role
Performs business requirements gathering, process design, use-case development, systems analysis, testing, user acceptance coordination, application support, and stakeholder communication for enterprise business applications. Produces project deliverables, business cases, process models, and specifications; coordinates limited project-management activities; collaborates with technical teams and vendors; supports IT intake and issue resolution; facilitates training and mentors junior business analysts.
Summary Generated by Built In

Business Analyst II

 

The Business Analyst II role is a Mid-level position that will work with key business stakeholders and be responsible for the requirements gathering, business process design, development of use cases, testing, and post production support of the company wide business applications. Must demonstrate an excellent working knowledge of Business Process workflow and a thorough understanding of the Information Technology development process. Project management responsibilities will be required on a limited basis and include providing coordination of all activities pertaining to project planning, estimating, resource allocation, software development, project status reporting, problem resolution and collaboration with key stakeholders.


What you’ll be doing:


·       Determine business functional and reporting requirements with key subject matter experts (SMEs) through a variety of interviewing and facilitation techniques


·       Utilize defined requirements gathering and analysis standards to produce business analysis deliverables.


·       Produce/maintain project deliverables including entity model diagrams, detailed program specifications and project plans.


·       Validate design with users by providing proof of concept of proposed solutions.


·       Interact with technical architecture team on complex application implementations


·       Provide the development team with Business System subject matter expertise throughout the development lifecycle.


·       Participate in the management of the project lifecycle utilizing PMI’s project management framework


·       Define, implement and enforce standards and methodologies that pertain to quality, consistency, and accuracy of project design, development, testing and implementation.


·       Perform unit and systems testing.


·       Plan, coordinate and participate in user acceptance testing


·       Manage system support to identify, provide technical expertise, track, and resolve system issues with users, technical resources and vendors


·       Monitors IT Intake queue for requests related to their application and works with IT Development resources to categorize requests as less than or greater than 100 hours of effort.


·       Collaborates with Business Requestors to create a business cases for presentations at IT Steering committees.


·       Develop business cases in partnership with appropriate stakeholders.


·       Facilitate training/onboarding plans for new hires and employees as needed.


·       Mentor BA Is as needed.


·       Other duties as assigned.


What we’re looking for:


·       5+ years’ experience in a business environment where analysis, systems design and project management for medium and large application development projects was experienced.


·       Minimum 5 year of experience in business analysis, systems design and project management.


·       Full project life cycle experience is mandatory.


·       Has a good working knowledge of system integrations and data modeling.


·       Demonstrated excellent understanding of business workflow.


·       Understanding of how technical solutions will fit into Park Place’s infrastructure.


·       Ability to effectively work and interact with customers and team members.


·       Ability to effectively manage multiple assignments and priorities.


·       Ability to effectively communicate both orally and in writing.


·       Understand concepts of software development lifecycle.


·       Project management skills.


·       Experience in conducting Joint Application Design (JAD) sessions.


Bonus Points:


·       Field service operations experience.


·       Supply chain experience.


·       D365 CE application experience.


·       Dynamics CRM application experience.


·       D365 F&O application experience.


·       Astea Alliance application experience.


·       Power BI application experience.


·       Working knowledge of Starship application.


Education:


·       Bachelor’s Degree, required.  Computer Science or related degree preferred.


Travel:


·       Up to 10%


 


 


 


 


 


If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by calling 1-877-778-8707.


 


Park Place Technologies is an Equal Opportunity Employer M/F/D/V.


 


Park Place Technologies has an in-house recruiting team that focuses exclusively on the hiring needs of our company. We are not currently accepting additional third-party agreements or unsolicited resumes. If you would like to be considered as a preferred partner with Park Place Technologies, please submit your detailed information to [email protected]. Any CVs submitted directly to hiring managers will be considered unsolicited and become the property of Park Place Technologies.



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Bachelor's degree required; Computer Science or related degree preferred.
  • At least 5 years of experience in business analysis, systems design, and project management.
  • Experience in a business environment involving analysis, systems design, and project management for medium and large application development projects.
  • Full project life cycle experience.
  • Working knowledge of system integrations and data modeling.
  • Excellent understanding of business workflow.
  • Understanding of how technical solutions fit into company infrastructure.
  • Ability to work effectively with customers and team members.
  • Ability to manage multiple assignments and priorities.
  • Effective oral and written communication skills.
  • Understanding of the software development lifecycle.
  • Project management skills.
  • Experience conducting Joint Application Design sessions.
  • Field service operations experience.
  • Supply chain experience.
  • D365 CE application experience.
  • Dynamics CRM application experience.
  • D365 F&O application experience.
  • Astea Alliance application experience.
  • Power BI application experience.
  • Working knowledge of Starship application.

Park Place Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Park Place Technologies and has not been reviewed or approved by Park Place Technologies.

  • Healthcare Strength — Healthcare coverage is presented as at‑market or better, with comprehensive medical, dental, and vision offerings for employees and families. Wellness resources and employer‑verified benefit listings reinforce strong core coverage.
  • Retirement Support — A 401(k) program is emphasized, with indications of employer matching that strengthen retirement readiness. Public benefits materials point to a solid retirement foundation.
  • Wellbeing & Lifestyle Benefits — Wellbeing programs span a global wellness portal, biometric screenings, yoga, smoking‑cessation support, and on‑site amenities at the Cleveland HQ. Onsite childcare and wellness rooms further signal investment in everyday wellbeing where available.

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The Company
HQ: Cleveland, OH
1,697 Employees

What We Do

Park Place Technologies is an IT company that provided organizations around the globe with post-warranty maintenance and support solutions.

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