This role will be filled following our hybrid work model at our Stevens Point, WI office.
What You'll Do:
With a customer service mindset, meet with internal customers, business stakeholders, and technical leaders to identify and scope the business opportunities, outline potential value and return on investment, and identify risks and constraints.
Establish and maintain effective working relationships with business area process owners and other key stakeholders. Manage communications with each group appropriately.
Lead working sessions with internal clients to gather baseline information; compiles additional information. Partner with assigned team members to focus on significant pieces of an entire workstream, identify qualitative and quantitative analyses required, and conceptualize solutions that address opportunities and issues. Determine appropriate metrics and creates process maps to demonstrate how these changes will contribute to the overall improvement of workflows and experience. Facilitate discussions to ensure that the team maintains customer service mindset.
Facilitate the development of process improvement proposals and helps present recommendations to leadership.
Collaborate with improvement team to develop frameworks and insights to address key process improvement, organizational change, and/or functional strategy development efforts. Partner with IT and analytics colleagues to leverage tools, technology, and data analysis techniques where appropriate to more effectively define issues and develop solutions.
In addition, you'll:
Work closely with SentryU in the development and delivery of effective learning resources related to process improvement initiatives.
Performs other job-related duties as assigned from time to time.
What it Takes:
Bachelors Degree or equivalent work experience.
Minimum 2 years of related work experience.
Lean Six Sigma Green Belt.
Demonstrated knowledge of insurance or 401k/retirement products, practices, and procedures • Demonstrated ability to create and deliver quality presentations to all levels of the organization
Demonstrated ability to manage work priorities, planning and time management skills.
Demonstrated critical thinking skills and attention to detail • Oral and verbal communication skills.
Demonstrated user knowledge of various business software applications • Strong leadership, communication, and human relationship skills.
Drive to achieve goals, tenacity, and a willingness to learn.
Positive attitude and strong interpersonal skills.
For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas.
What You'll Receive:
At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.
Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office.
As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.
Meal Subsidy available for associates who report to an office.
401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
Well-being and Employee Assistance programs
Sentry Foundation gift matching program to encourage charitable giving.
About Sentry:
We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Talent Acquisition Specialist
Donna Paschall
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
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What We Do
Your business. Your employees. Your peace of mind. At Sentry, we understand what matters most to you. Because we’ve been there ourselves. We got our start in 1904, when members of the Wisconsin Retail Hardware Association formed their own insurance company. Establishing the company gave members strength in numbers, but it was the true strength of personalized service and Midwestern roots that became hallmarks of the Sentry name. Today, we’ve grown to become a member of one of the largest and most financially secure insurance groups in the country by never forgetting where we came from. Perhaps that’s why many of our customers have been with us for decades. And we can be there for you. Our customers work in a wide range of industries, including transportation, manufacturing, metalworking, construction, auto dealerships, and more. From 401(k) plans and general liability to commercial property and workers’ compensation, we offer the insurance products that can help protect your business and your employees. Our Stevens Point headquarters is the flagship of our business, which is supported by field offices strategically located throughout the United States. With more than $22.9 billion in assets, a $7.5 billion* policyholder surplus, and an A+ (superior) rating from AM Best,** the industry’s leading rating authority, we continue providing peace of mind. One conversation at a time. To learn more about us, the industries we serve, and the products we offer, visit sentry.com. The content provided here is for informational purposes only: https://www.sentry.com/footer/legal-disclaimer. *Assets and policyholder surplus are as of December 31, 2022, and represent the aggregate total for all members of the Sentry Insurance Group and are not reflective of any individual underwriting company. **Sentry has an AM Best Financial Strength Rating (FSR) of A+ (superior), current as of June 2023. For details about AM Best’s rating scale, see ambest.com/ratings/guide.pdf.
