Job Title: Business Analyst I
Location: Pennsylvania
Salary: $35.71
About the Role
This role offers an exciting opportunity for a Business Systems Analyst 1 to join a data systems team supporting maintenance management and work order application systems. The position is customer-facing, involving frequent interactions with internal users to ensure smooth system operations and issue resolution.
Key Responsibilities
- Support maintenance and work order applications, applying knowledge of relevant applications and databases
- Conduct in-depth data analysis, using logical and analytical skills to troubleshoot and resolve issues
- Collect data accurately and develop solutions for customer needs
- Perform daily system tasks and assist with user questions and support requests
Qualifications
Requirements:
- 0-2+ years of directly related experience in business systems
- Strong communication skills, both verbal and written
- Ability to establish customer trust and maintain professional relationships
- Confidence in handling customer needs with attention to detail
- Strong multitasking and organizational skills, with logical problem-solving abilities
- Self-starter and able to work independently
Preferred Skills:
- Familiarity with Maximo, Oracle Field Service (OFS), and Microsoft Excel
- Experience with Azure DevOps (ADO) and Microsoft SQL is helpful
Additional Information
- Daily responsibilities will include team meetings, issue resolution, project coordination, and training as needed
- This role primarily involves working with Maximo and OFS, along with Excel and occasional SQL tasks
- Suitable candidates may have an Associate’s degree or higher in a related field, or 5+ years of relevant experience in maintenance management or data systems
About Us:
Founded in 2009, IntelliPro stands as a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. With a dynamic presence in the USA, China, Canada, Singapore, Philippines, UK, India, Netherlands, and Germany, we continue to lead the way in global talent solutions.
IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, or gender identity. national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.
Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
Top Skills
What We Do
IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC. We provide comprehensive IT services to help clients with IT Strategic Planning, Implementation, Deployment, IT Support on Artificial Intelligence, Big Data, Cloud Computing, Mobile Application Development, Data Mining and Business Intelligence, Enterprise Data Warehouse, and more.
Besides our established IT services, our new business now is quickly extending to one-stop HR Solution Services, including Oversea Branch Setup Consulting, Compensation & Benefits Policy Consulting, Payroll Management Service, Talent Recruiting, and Employer Branding to satisfy our clients’ fast business expansion requirement.
We have built our business on our company-wide commitment to continually overdeliver on the high expectations of our clients, employees, and business partners. The secret to our success is that our unified team works harder, faster, smarter, and more collaboratively than anyone else in the talent acquisition business. In addition to the immense talent and proprietary technology, IntelliPro Group is proud to offer continual professional development and extraordinary benefits to both consultants and full-time employees.