Business Analyst/Data Analyst

• Assist in the administration and maintenance of Records Management, Forms Management, Directives Management, and External Agreements Programs.
• Manage and update office documentation tracking systems, SharePoint sites, and intranet content.
• Provide administrative support using Microsoft Office and Adobe tools to meet daily operational needs.
• Support business process meetings, teleconferences, and Continuous Process Improvement (CPI) events.
• Provide support to command business and investment programs, health assessments, and customer satisfaction surveys.
• Provide liaison support to the command conference submission process, including coordination, status tracking, and communication with stakeholders.
• Support the local Enterprise Resource Planning (ERP) office, including user management mapping, access/profile maintenance, submission of Helpdesk Expert Automation Tool (HEAT) tickets, and business rules maintenance.
• Coordinate business-related data calls, consolidate and analyze information, and prepare data for release after appropriate internal approvals.
• Collect and analyze workload planning, execution data, and operational metrics to assess direct and indirect project performance.
• Liaise with command stakeholders for conference submissions, communications, and data gathering.
• Assist in the development of training materials for internal business processes.
• Revise, organize, and proofread technical documents in accordance with Navy and Headquarters standards.
• Prepare technical and administrative documentation, including SOPs, white papers, policies, and ad hoc reports.
• Collaborate in the development and editing of procedural documentation, reports, and related materials.
• Provide technical support to division programs including MOUs, MOAs, action reports, and POA&Ms.
• Maintain and update data and document repositories for all division programs and ensure compliance with current directives.

• Active DoD Secret Clearance.
• High school diploma or equivalent.
• 3+ years of experience in business analysis or data analysis in a government, military, or ERP environment.
• Proficiency with Microsoft Excel, Word, SharePoint, and business intelligence or reporting tools.
• Understanding of ERP systems and business operations within a DoD setting.
• Strong organizational, analytical, and communication skills.
• Ability to manage multiple tasks and work independently with minimal supervision.

• Associate or bachelor’s degree in Business, Data Analytics, or a related field.
• Experience with Navy ERP and HEAT ticketing systems.
• Familiarity with DoD/Navy documentation standards and processes.
• Experience developing SOPs, policy documents, and technical documentation.
• Understanding of CPI or Lean Six Sigma concepts.
• Prior support of NSWC, NAVSEA, or other DoD organizations.

More about DT Professional Services:

We’re looking for driven individuals to contribute to our talented & innovative team! At DT Professional Services, we offer insurance benefits that include medical, dental, and vision coverage, life insurance, long & short-term disability, 401(k) retirement plans (with employer match), tuition & certificate reimbursement, along with paid time off (vacation/sick/holidays). We are happy to to offer growth opportunities for you to grow in your career - your success is our success!

DT Professional Services is a HUBZone certified Small Business; highly experienced in building award-winning custom software solutions. Established in 2013, we bring over a decade of experience delivering technology services and solutions that specialize in web & custom application development, project & program management, mobile & cloud computing services.

Our Mission is to provide cutting-edge, customer-oriented technology solutions that maximize value, drive engagement, and empower your business. We do this by employing talented & driven individuals who share the same goals and excitement for the work we do. DT Professional Services believes in fostering collaboration, career growth and building lasting relationships with our employees.