CAPCO POLAND
Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry.
We also are:
- Experts in banking and payments, capital markets, wealth and asset management
- Focused on maintaining our nimble, agile, and entrepreneurial culture
- Committed to growing our business and hiring the best talent to help us get there
Senior Business Analyst – Card Issuing
Role Overview
We are seeking an experienced Senior Business Analyst with deep expertise in card issuing (debit/credit/prepaid) and strong client engagement capabilities. The successful candidate will act as a key liaison between business stakeholders, technology teams, and external partners, driving end-to-end delivery of card issuing initiatives across regulatory, operational, and digital domains.
This role requires strong analytical capabilities, structured thinking, and exceptional communication skills to manage senior stakeholders and clients effectively.
Key Responsibilities
- Lead end-to-end business analysis for card issuing initiatives (new products, migrations, enhancements, regulatory changes).
- Elicit, document, and validate business requirements (BRDs, FRDs, user stories, process maps).
- Translate business needs into clear functional and non-functional requirements.
- Conduct gap analysis across card platforms (e.g., processor, CMS, authorization systems).
- Support UAT planning and execution, including test case definition and defect triage.
- Drive process improvement and optimization across issuing lifecycle.
- Act as primary interface between client business teams and internal delivery teams.
- Build strong relationships across business, technology, operations, compliance, and external vendors.
- Support steering committees and senior governance forums.
Required Experience
- 7+ years’ experience as a Business Analyst within banking or payments.
- Proven hands-on experience in card issuing domain.
- Experience working on large-scale transformation or system implementation projects.
- Strong documentation skills (BRD, user stories, process flows, data mapping).
- Experience working in Agile and/or hybrid delivery environments.
- Exposure to card management systems and payment processing platforms.
- Excellent stakeholder management and communication skills.
- Ability to engage with senior business leaders confidently.
- Strong analytical and problem-solving mindset.
Why worth joining us:
- Hybrid work
- Speaking English on daily basis, mainly in contact with foreign stakeholders and peers
- Access to required IT equipment
- Being part of the core squad focused on the growth of the Polish business unit
- A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
- A work culture focused on innovation and creating lasting value for our clients and employees
Online recruitment process steps:
- Screening call with the Recruiter
- Competencies interview with Capco Hiring Manager
- Client’s interview
- Feedback/Offer
What the Team is Saying
Capco Compensation & Benefits Highlights
-
Healthcare Strength — Health, dental, and vision coverage are described as solid with low copays and a good variety of choices, complemented by mental‑health resources, an EAP, and wellbeing events. Company materials emphasize global availability of these supports.
-
Parental & Family Support — Enhanced maternity, paternity, adoption, and shared parental leave are highlighted, with several months of maternity leave noted in the U.S. in some accounts. Additional paid leave is called out for life events such as pregnancy loss, fertility treatment, menopause, and bereavement.
-
Wellbeing & Lifestyle Benefits — A global wellbeing program, coaching/mentoring, mental‑health initiatives, and wellness reimbursements (e.g., gym, fitness) are positioned as core parts of the offering. Flexible working is emphasized alongside regionally tailored wellbeing events.
Capco Insights
Similar Jobs
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
Gallery
Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
