Business Analyst - 2 Year FTC

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York, North Yorkshire, England, GBR
In-Office
Insurance
The Role

Job Type:

Fixed Term

Build a brilliant future with Hiscox
 

We are seeking a Business Analyst to join our group enterprise systems team. The Business Analyst will be responsible for engaging in standard business analysis activities, including conducting needs assessments to determine business objectives, capturing and validating requirements, and supporting solutions that deliver value to stakeholders. In this role, you will contribute to process improvement initiatives by mapping current processes, identifying inefficiencies, and assisting in the redesign to optimize performance. A key aspect of this position involves requirements elicitation, where you will work closely with stakeholders to gather, analyse, and document both functional and non-functional requirements. This includes conducting interviews, workshops, surveys, and using other techniques to ensure a comprehensive understanding of business needs. Working with group systems, including system migrations, dealing with data, people, and finance systems. This involves collaborating with various departments to ensure seamless integration and migration of systems, managing data integrity, and addressing any issues that arise during the transition. Your role will be crucial in ensuring that the new systems align with business strategies and deliver the desired outcomes. This position requires ongoing collaboration with cross-functional teams to ensure alignment with overall business strategies and to facilitate the successful implementation of solutions.

Responsibilities

· Support the elicitations and maintaining of business requirements and project backlog with detailed user stories/requirements and technical Nonfunctional requirements.

· Facilitate stakeholder workshops both internally and externally, to gather and prioritize requirements.

· Play a crucial role in the delivery and support of the project ensuring that process and test scenarios are created successfully

· Interpret complex specifications and translate them into valuable, product-driven outputs that align with business goals.

· Conduct detailed analysis and documentation of business processes, data flows, and system interactions, ensuring clarity and alignment with business objectives.

· Collaborate with engineers, testers, and other team members to ensure quality and timely project delivery.

· Communicate effectively with all levels of stakeholders, adapting both verbal and written communication to suit the audience.

· Identify opportunities for process improvements and assist in the implementation of new processes or changes to existing processes to increase efficiency and effectiveness.

· Develop and present business cases and feasibility studies to support decision-making processes.

· Monitor and evaluate the progress of projects to ensure adherence to scope, schedule, and quality standards.

· Assist in the development and execution of test plans and test cases, contributing to quality assurance processes when needed.

· Provide ongoing support and maintenance post-implementation, ensuring solutions continue to meet business needs and identifying areas for enhancement.

Requirements and Experience

· Previous experience as a Business Analyst or Systems Analyst in an IT or technical environment is essential.

· Proven capability in application and desktop migrations.

· Proficient in a variety of business analysis tools and techniques, including user stories, use cases, wireframes, UML, and BPMN.

· Experience working with both Waterfall and agile methodologies, such as Scrum and Kanban.

· Strong analytical skills with the ability to conduct detailed requirements analysis, documentation, and solution assessment.

· Excellent problem-solving abilities and a results-oriented mindset, with a track record of delivering value-driven solutions.

· Strong facilitation skills for conducting interviews, workshops, and stakeholder meetings to elicit requirements effectively.

· Ability to develop comprehensive business cases, when necessary, to support data-driven decision-making.

· Familiarity with process modeling, gap analysis, and business process reengineering.

· Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely.

· Prior experience in testing processes is an advantage.

· Must be adept at managing multiple priorities and adapting to changing business needs.

· Ability to work independently and proactively in a dynamic and fast-paced environment.

· Experience with change management principles and practices is a plus.

Diversity & Benefits

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. 

Working life doesn’t always have to be in the office, so we have introduced hybrid working to encourage a healthy work life balance.  This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. 

We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other. 

Our benefits package includes a bonus, contributory pension, 25 days annual leave plus 2 Hiscox days and a 4 week paid sabbatical with every 5 years’ worth of service, private medical for all the family and much more.

#LI-TH1


Work with amazing people and be part of a unique culture

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The Company
Birmingham
2,470 Employees
Year Founded: 1901

What We Do

Hiscox is a leader in specialist insurance. We seek to provide the best protection and peace of mind for our clients through high quality insurance products, backed with excellent service. We are experts in covering a wide range of personal and commercial risks.

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