Business Admin Level 3 Apprenticeship – Oasis Academy Parkwood
We are looking for an enthusiastic and hard-working individual to join Oasis Parkwood team. As a School Administrator Apprentice, you will gain many new skills to help you develop throughout the apprenticeship. If you are looking to start a career in admin apply now!
Key Details
Salary: £8.58 per hour, increases to NMW after 12 month
Working hours: Monday to Friday in between hours 8am – 4:30pm - 32.5 hours per week
Location:
Plymouth Rd, Scunthorpe DN17 1SS
Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 School Administration Qualification. (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider)
As a School Administrator Apprentice at Oasis Academy Parkwood, you will play an important role in supporting the smooth and efficient running of the school’s administrative services. This apprenticeship offers a fantastic opportunity to gain hands-on experience in a busy educational environment while working towards a nationally recognised qualification. You will receive full training, guidance, and mentorship to help you develop strong skills in business administration.
Main Duties & Responsibilities
Reception & Front-of-House
- Act as the first point of contact for all visitors, providing a warm, professional welcome.
- Support students at reception and respond to their queries.
- Manage a fast-paced reception area, multitasking effectively between duties.
- Handle telephone and in-person enquiries, directing staff, parents, pupils, and visitors to the correct information.
- Manage challenging conversations calmly and professionally.
- Issue visitor badges and ensure all safeguarding and security procedures are followed.
- Ensure visitors are met and escorted appropriately unless authorised to move independently.
Administrative Support
- Maintain a tidy, organised reception and office environment.
- Support parents with ParentPay and Bromcom/MCAS queries.
- Complete word processing, data entry, and general administrative tasks as required.
- Assist with photocopying, printing, laminating, filing, and preparing documents.
- Collate and distribute information to parents/carers, staff, and students.
- Handle incoming and outgoing post, including franking and sorting.
- Provide refreshments to visitors when needed.
Communication & Events
- Make telephone calls to parents and carers as required.
- Send text messages and emails to parents/carers.
- Support with Academy events such as parents’ evenings and open evenings.
- Act as a key contact for staff regarding daily Academy events.
Additional Duties
- Supervise students when required.
- Always maintain confidentiality.
- Carry out any other reasonable duties as directed by the Line Manager.
General Expectations
- Promote and uphold a safe environment for children and follow all safeguarding procedures.
- Maintain professional competence by engaging in training and development.
- Attend Academy training days and participate in performance management processes.
- Work within the policies, ethos, and aims of the Academy.
- Be flexible to support Academy functions, including occasional extracurricular activities.
- Responsibilities may vary over time while remaining within the scope of the role.
Training & Qualification
You will be enrolled onto the Level 3 School Administrator Apprenticeship delivered by LMP Education.
Training includes:
- On-the-job learning
- Coursework and online modules
- Regular reviews every 6–8 weeks with your line manager and tutor upon completion, you will achieve a nationally recognised Level 3 qualification in School Administration.
Career Progression
We are looking for someone eager to learn and grow. Apprentices who demonstrate strong performance, professionalism, and commitment may be considered for long-term employment opportunities within the Academy.
Desired Skills & Personal Qualities
- Strong communication skills
- Confident using Microsoft Office (Word, Excel, Outlook)
- Excellent attention to detail
- Good organisational skills
- Customer service mindset
- Team player
- Patient, calm, and non-judgemental
- Reliable and proactive Entry Requirements
- GCSE English (Grade C/4 or above) – essential
- GCSE Maths (Grade C/4 or above) – essential
About the Employer
Oasis Academy Parkwood is a welcoming, inclusive community where every student is encouraged to thrive. As part of the Oasis Community Learning family, we are committed to strong community values, inclusion, and a holistic approach to education. Our aim is to deliver outstanding outcomes for all students and prepare them to make a positive impact in the world.
#LMP-ADMIN
Skills Required
- GCSE English at Grade C/4 or above
- GCSE Maths at Grade C/4 or above
- Strong communication skills
- Confident use of Microsoft Office, including Word, Excel, and Outlook
- Excellent attention to detail
- Good organisational skills
- Customer service mindset
- Teamwork skills
- Patient, calm, and non-judgemental approach
- Reliability and proactive attitude
What We Do
LMP Group is a UK-based collective of three education-centric companies dedicated to inspiring ambition and widening horizons within the education industry. As an award-winning training provider, they specialise in delivering apprenticeships and funded training programmes across the education, early years, professional, and business sectors, providing alternative education, traineeships, and employability and upskilling solutions for schools, employers, and individuals across the UK.
