Job Description
Title: Business Account Manager - PDT
Location: Cochin (Kerala)
OBJECTIVES/PURPOSE :
- Responsible for maximizing utilization in key therapy Areas and patient outcomes of the Takeda offering (portfolio of Plasma Derived Therapies) in designated territories/accounts
- Drive account stakeholder relationships; develop and monitor long-term relationships between Takeda, the account and its key stakeholders
- Responsible for driving and achieving the business objectives through insights and analytics to prepare VB-KAM (Value Based -Key Account Management) plans within the allocated budget
ACCOUNTABILITIES:
Account Management
- Understand the account situation, challenges and needs
- Formulate comprehensive, robust and insight-driven key account plans
- Deliver on agreed objectives and tactics within the key accounts in order to drive Takeda performance in define Therapy Areas
- Ensure account plans, objectives and KPIs are transparent to the whole account team and senior leaders (captured in CRM)
- Manage the account plan execution according to agreed timelines and budget
- Conduct market surveillance and communicate in-field intelligence on customer insights, external stakeholder activities and trends to key internal stakeholders (including commercial, medical, market access)
- Support and collaborate with Access partner to gain product access to local formularies and/or protocols within own accounts.
- In coordination with supply chain, ensure Takeda product(s) is/are available at account level
- Operate in a manner that is always in line with compliance and legal requirements and according to the marketing and sales strategies.
- Act as an ambassador of the Takeda brand, its vision and values
Stakeholder Engagement
- Develop long-term relationships between Takeda and key strategic accounts and
their stakeholders - Identify key external stakeholders and develop deep understanding of their needs, collaborating on initiatives and co-creating mutually beneficial solutions that will add value to them and the patients
- Drive the implementation of the innovative offerings with key stakeholders and help differentiate Takeda from its competitors
- Support and advise Healthcare professionals on the correct use of Takeda product and services portfolio
Cross-Functional Team Leadership
- Proactively coordinate collaboration with Marketing, medical and market access (and other internal stakeholders) to ensure alignment in objectives and activities with accounts and external stakeholders.
- Monitor the account plan progress and hold collaborators, and self, accountable as agreed
- Lead the core account team meetings and present account plans and progress at relevant local meetings to the management
- Identify and address any collaboration misalignments
Operational Excellence
- Prioritize and manage accounts within assigned territory by assessing appropriate business opportunities through contacts with key decision-makers and important local stakeholders
- Systematically analyze success of plans (e.g. sales, market developments, competitors) and propose mitigating actions as needed.
- Use learnings to further improve planning and execution
- Make changes as needed based on new business opportunities and changes in the marketplace to achieve financial objectives
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
Critical Skills and Competencies:
• Strategic Approach: Balances between the long-term vision while driving the short-term goals• Collaboration: Establishes productive relationships and partners with others across the organization to ensure common understanding of objectives and achieve shared goals• Drive for Results: Holds self and others accountable for delivering on commitments that align with our short- and long-term goals, never forgetting the result is to help patients through innovation in medicine• Engage Others- Communicate with Impact: Motivates and influences others to gain support for ideas, strategies and actions in service to providing superior pharmaceutical products to patients; provides appropriate background so that messages are meaningful with audiences• Customer & Patient centricity: Focuses on customer satisfaction and delivers a quality service or product to the agreed standards; understands the unmet needs of the patients.
Experience and Education:
• Bachelor's degree in science/pharmacy• PGDBA/MBA desirable not necessary• Minimum of 8 years of industry experience with at least 5 years within specialty care environment (Pharma/Medical Device).
• Experience in managing customer relationships across the full spectrum of customer types in healthcare industry.• Account management experience desirable• Therapy and Product area knowledge (Gastro/Hepatology/Nephrology/Critical Care)• Healthcare environment knowledge.
Locations
India
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Takeda Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Takeda and has not been reviewed or approved by Takeda.
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Retirement Support — Retirement funding includes a dollar-for-dollar 401(k) match with immediate vesting and an additional age- and service-based company contribution, plus access to an employee stock purchase plan. These features materially expand total compensation beyond base pay.
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Parental & Family Support — Family support includes fully paid bonding leave for all parents, reimbursed adoption/surrogacy and doula expenses via Maven, and breast-milk shipping for work travel. Backup child, adult, and elder care through Bright Horizons further strengthens caregiving support.
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Healthcare Strength — Medical coverage offers nationwide PPO and HSA-PPO options with preventive care covered, alongside regional HMO choices where applicable and integrated pharmacy benefits. Round-the-clock assistance and virtual behavioral health access complement the core medical plans.
Takeda Insights
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What We Do
For over 240 years, Takeda’s propensity to evolve has driven the next generation of innovation, and as a future-focused organization, we’re continuing to drive forward with endurance in our steadfast pursuit to achieve the best outcomes for our patients in a rapidly changing world. We have been preparing for this period of value creation by investing in data, digital and technology, and we’re proud of our employees and their commitment to turning groundbreaking ideas into life-changing impacts. Since our founding in Japan, integrity and putting patients first have been at the heart of our identity, and we will emerge ready for our future as one of the most trusted and science-driven digital biopharmaceutical companies. Join a team where your innovation impacts lives. Together, we’ll realize improved outcomes by improving data quality, enhancing launch execution and improving the patient journey. You’ll play a critical role in accelerating data collection and increasing accuracy across all parts of the business. Patients across the globe will benefit from access to treatments afforded by greater opportunities and efficiency in our research and development.
Why Work With Us
We connect to our history and Japanese heritage through everything we do to bring our purpose, values, vision, and imperatives to life. We are committed to bringing better health and a brighter future to patients. Being a part of Takeda means having the opportunity to be a part of something bigger than yourself.
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