The job roles and responsibilities are,
➤ Manage and grow assigned restaurant and takeaway partner accounts.
➤ Build and maintain strong client relationships through Calls, Outbound Engagement,and WhatsApp communication.
➤ Execute social media marketing activities across Facebook, Instagram, and GoogleMy Business (GMB).
➤ Support clients with promotional content including posters, reels, and short-formvideos.
➤ Review account and menu performance to identify growth opportunities and business improvements.
➤ Drive order growth through engagement initiatives and marketing campaigns.
➤ Ensure timely follow-ups, KPI achievement, and SLA adherence.
Requirements
➤ Strong communication and client management skills.
➤ Good understanding of social media marketing and digital promotions.
➤ Strong analytical and problem-solving abilities.
➤ Creative mindset with a proactive and ownership-driven approach.
➤ Ability to manage multiple accounts and maintain consistent engagement.Eligibility Criteria
➤ Minimum 2+ years of experience in Account Management OR Client Success, andDigital Marketing.
➤ Experience in social media marketing or promotional campaigns preferred.
➤ Experience in Canva, GMB, and digital content creation is preferred
Skills Required
- Minimum 2+ years of experience in account management, client success, and digital marketing
- Strong communication and client management skills
- Understanding of social media marketing and digital promotions
- Strong analytical and problem-solving abilities
- Ability to manage multiple accounts and maintain consistent engagement
- Experience in social media marketing or promotional campaigns
- Experience with Canva, Google My Business, and digital content creation
What We Do
Foodhub is a food-technology company that operates a cloud-based online ordering marketplace for food delivery and takeaway. Founded in Stoke-on-Trent, it provides technology solutions for restaurants, takeaways, and stadiums, including online ordering, customer engagement, integrated EPOS, marketplace listing, and point-of-sale hardware. Its platform helps food businesses connect with customers, streamline operations, and grow revenue across multiple international markets through digital tools.
