Budget Harlingen CSR

Posted 3 Days Ago
Be an Early Applicant
Harlingen, TX, USA
In-Office
Entry level
Automotive • Insurance • Retail
The Role
Assist customers through the vehicle rental process, manage rental paperwork and documentation, handle inquiries and concerns professionally, coordinate vehicle maintenance and cleaning schedules, and ensure an efficient, satisfactory rental experience.
Summary Generated by Built In

**Job Summary:**

We are seeking a Budget Harlingen Customer Service Representative (CSR) to join our team. The primary responsibilities of this role include assisting customers with vehicle rentals, managing paperwork, addressing customer inquiries, and providing exceptional service to ensure customer satisfaction.

**Qualifications:**

- High school diploma or equivalent
- Prior experience in customer service roles
- Strong communication and interpersonal skills
- Attention to detail and ability to multitask
- Basic computer skills
- Must be at least 21 years of age
- Must have a valid driver's license for at least 3 consecutive years
- Must have or be able to obtain a Texas driver's license
- Must have a clean driving record

**Responsibilities:**

- Assist customers with the vehicle rental process
- Manage rental paperwork and documentation
- Address customer questions and concerns in a professional manner
- Coordinate vehicle maintenance and cleaning schedules
- Ensure a smooth and efficient vehicle rental experience for customers

Skills Required

  • High school diploma or equivalent
  • Prior experience in customer service roles
  • Strong communication and interpersonal skills
  • Attention to detail and ability to multitask
  • Basic computer skills
  • Must be at least 21 years of age
  • Valid driver's license for at least 3 consecutive years
  • Must have or be able to obtain a Texas driver's license
  • Clean driving record
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The Company
1,000 Employees
Year Founded: 1949

What We Do

Payne Auto Group is a family-owned automotive dealership group serving South Texas, including the Rio Grande Valley and Alice. Established in 1949, the company provides a comprehensive range of services, including new and pre-owned vehicle sales across various brands, certified maintenance and repair, collision services, and auto insurance. Their mission is to exceed customer expectations by simplifying every step of car ownership.

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