Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking Bswift Implementation Solutions Architect to join our growing team!
The Bswift Implementation Solutions Architect serve as the principal technical lead for moderate to high‑complexity clients, driving end‑to‑end implementation excellence by translating business needs into high‑quality deliverables, maintaining strong client communication, and ensuring timely, accurate project execution. Mentor and support team members to elevate technical expertise, while providing subject‑matter guidance, proactive issue resolution, and a consistently exceptional implementation experience across concurrent projects.
How You Will Contribute:
Serve as the principal technical lead, for moderate complexity clients, driving and owning the progress of implementations against established goals.
Communicate closely with EBTech teams and client contacts throughout the implementation so that all parties understand tasks, deadlines and items
that put timelines at risk if delays occur. Owns accountability for client communication and satisfaction.
Assist with providing clients continuous feedback on implementation status for both new sites and renewals.
Teach team members all aspects of successful software deployment to increase overall team competency and provide opportunities for advancement.
Proficient at root cause analysis and serves as subject matter resource in customer meetings, as needed.
Deliver an exceptional, consistent implementation experience and project quality for concurrent projects.
Maintains working knowledge of health and benefits products, services and tools in order to appropriately configure and test software tools.
Demonstrates strong knowledge of benefits administration software implementation, leveraging expertise and experience to drive EBTech programs.
Works on moderate to high complexity client projects.
Primarily responsible for translating business needs into comprehensive deliverables with exceptional quality standards for the project.
Raise appropriate issues to the project manager and/or leadership to ensure client expectations are met. Understands program goals and targets and
owns ensuring escalations are handled as needed, with appropriate sensitivity to client needs and expectations.
Apply sound judgement to the execution of business processes, protocols and quality standards in the development and deployment of solutions.
Meet regularly with project manager and less senior teammates to ensure projects are on track.
Serves as subject matter resource in client meetings, as needed.
Proficient ability to anticipate and respond to client support questions as assigned and working directly with clients.
Develop a trusted advisor relationship with EBTech teammates and client contacts through efficient, quality execution of projects and effective
Represent EBTech in a professional manner in every interaction with outside parties.
Serve as the supervisor/mentor to teammates, building their technical skills as they grow into increasing roles of responsibility and technical expertise.
Ensure timely and accurate completion of all individual and assigned team tasks.
Continually provide review and feedback to team members.
Pursues a course of personal, professional development.
All other duties as assigned.
Licenses & Certifications:
Licensure in Life and Health Insurance or ability to obtain license within one year of employment.
Skills & Experience to be Successful:
Minimum education required: Associate’s, or Bachelor’s degree, or equivalent work experience
5-10 years of applicable professional experience, with 4-8 years of software industry experience
Strong understanding of employee benefits programs and implementation requirements
Strong knowledge of benefits administration software implementation, ideally obtained through a service provider or mid to large market reseller
Strong experience implementing projects involving the application of technology to solve human resource needs such as: health and welfare
administration, HR systems integration, HRIS/payroll; prior experience with EBTech delivery platforms preferred
Proven experience in successfully implementing projects with multifaceted, competing priorities and deadlines
Proficient with MS Office Suite
Exceptional/professional presentation skills
Ability to maintain a high level of confidentiality
Ability to travel for work if requested (Less than 5% of the time)
Pay Range
$65k - $80k AnnualThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
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What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
