Brokerage Operations Specialist

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
The Role
We've recently introduced Cash App Investing and now you can instantly buy stock in your favorite companies with as little as $1 using our free fractional trading feature! We're looking for a world class talent to join our broker-dealer subsidiary, Cash App Investing LLC. The ideal candidate for this role is someone who has deep experience in brokerage operations.
Position Overview:

• Report to the Brokerage Operations Accounts Lead within the Account Operations team at Cash App Investing.
• Provide subject matter expertise on strategic initiatives related to brokerage functions.

You Will

• Document and update standard operating procedures and job aids.
• Identify and implement process improvements with respective teams.
• Scale processes to enhance broker-dealer operations.
• Adapt to a fast-paced and ambiguous environment.
• Collaborate with peers to support operational functions and offer feedback.
• Review and manage accounts in line with firm policies and procedures.
• Assist in establishing controls, metrics, and data in partnership with Data Science for brokerage operations.
• Work with lead, peers, and cross-functional teams to identify opportunities and risks.
• Perform daily operational processing and maintain records according to Written Supervisory Procedures.
• Maintain a high-level understanding of SEC/FINRA regulations relevant to the role.
• Collaborate with engineering, support, and product teams to improve back-office efficiency and risk operations.

You Have

• 5+ years of experience in brokerage operations.
• Brokerage operations generalist, you have worked in various functions of a brokerage operations team which may include accounts, risk, fraud, trading, etc.
• Functional experience with SQL, Looker / Tableau or other data analytics tools.
• Expert experience with spreadsheets (Excel, Google Sheets, etc.)
• Technical experience scaling processes or managing projects
• FINRA Licenses: Series 7 & 63 required.
• Knowledge and respect for SEC/FINRA regulatory and compliance rules and regulations.
• Highly organized and detail oriented.
• Team player and willing to jump in and help others on a regular basis.
• Someone who thrives in a highly collaborative and fast-paced environment.
• Well versed in collaborating with peer disciplines such as Product, Engineering, Data Science, Compliance etc
• Excellent verbal and written communication skills.
• A passion for our mission of economic empowerment through serving the underserved

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$92,300 - $138,500 USD
Zone B:
$85,800 - $128,800 USD
Zone C:
$78,500 - $117,700 USD
Zone D:
$69,300 - $103,900 USD
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.