Location: London, Hybrid - two days per week in the office
Salary: up to £45,000 per year
At Arbor, we’re on a mission to transform the way schools work for the better.
We believe in a future of work in schools where being challenged doesn’t mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day.
Our MIS and school management tools are already making a difference in over 12,500 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days.
At the heart of our brand is a recognition that the challenges schools face today aren’t just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn.
About the roleAs our Brand and Content Manager, you’ll be the engine behind the day-to-day content pipeline and brand channels for Arbor and the wider Arbor School Management Suite.
Working closely with product marketing, demand generation and commercial teams, you will turn complex customer insights and internal expertise into clear, compelling stories that build brand trust and drive demand. Whether you're publishing blog posts, designing quick-turn social assets, or scaling output with AI workflows, you will own the end-to-end production of content that lands with impact across all our owned channels.
Core responsibilitiesContent & Thought Leadership
- Produce draft-to-publish content across our brands, including blogs, case studies, gated content, white papers, emails and social posts.
- Act as an expert writer and editor, translating customer interviews and internal knowledge into authoritative, credible copy.
- Support flagship content initiatives for Arbor and help establish equivalent campaigns across other suite brands.
- Repurpose long-form assets into engaging, short-form formats across multiple marketing channels.
- Partner with Demand Gen on gating strategy, launch sequencing and nurture campaigns to hit termly content lead and pipeline targets.
- Collaborate with Product Marketing to map product messaging directly to key buyer personas.
- Create on-brand visual assets using Canva and AI tools.
Owned Channels & Brand Governance
- Own day-to-day web publishing across the Arbor suite websites, managing blog posts, landing page updates, and cross-business content requests.
- Run organic LinkedIn posting and engagement for our brands, while supporting key internal voices across the business.
- Execute group SEO and AI Engine Optimization (AEO) workflows, tracking organic visibility and AI-referral growth.
- Seed content within the Arbor Community platform to deepen engagement with our user base.
- Protect and champion Arbor brand guidelines, keeping our asset libraries updated and flagging off-brand work.
- Support the delivery of print and event collateral, including supplier coordination.
Measurement, Reporting & Modern Ways of Working
- Track and report on gated content leads, webinar attendance, asset downloads, web sessions and AI-driven referrals.
- Embed AI-assisted workflows into your daily routine to compress production timelines and raise overall output quality.
- Oversee freelancer and agency support, managing briefs and maintaining strict quality control.
Requirements
- B2B Writing & Editing: A strong writer who produces clear, engaging long- and short-form content with high editorial standards (SaaS or EdTech experience preferred).
- Channel Operations: Hands-on experience operating a CMS, managing organic LinkedIn and applying core SEO/AEO principles.
- Pipeline-Driven Producer: Proven track record of creating content tied directly to lead generation, gating strategies and nurture journeys.
- AI-Native Mindset: Active user of AI-assisted tools (e.g., Claude, Gemini) to work faster, scale output and build reusable team workflows.
- Data-Literate: Comfortable reading sales funnels, content performance metrics and building reports in HubSpot.
- Brand Sensitivity: A keen eye for visual detail and strict alignment with brand guidelines with experience briefing design teams effectively.
- Organised & Agile: Able to balance multiple concurrent campaigns, channel operations and ad-hoc business requests.
- B2B Context: Understanding of complex buying cycles, multi-persona landscapes and how brand equity drives trust.
- Tech Stack Experience: Canva, Claude, Gemini, GA4 and HubSpot.
BenefitsWhat we offer
The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer:
- A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!
- 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas
- Life Assurance paid out at 3x annual salary
- Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks
- Private Dental Insurance with Bupa
- Salary sacrifice Pension provided by Scottish Widows
- Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay
- 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life!
- Access to services such as Calm and Bippit (financial wellbeing coaching)
- All of our roles champion flexible working and we are happy to discuss what this means to you
- Social committees that plan team, office and company wide events to bring people together and celebrate success
- Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc)
- Volunteer with a charity of your choice for a day each year
- Phone screen
- 1st stage
- 2nd stage
We are committed to a fair and equitable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at [email protected].
Skills Required
- Strong B2B writing and editing (long- and short-form)
- SaaS or EdTech experience
- Hands-on CMS operation and web publishing
- Experience managing organic LinkedIn and channel operations
- Core SEO and AI Engine Optimization (AEO) principles
- Proven track record creating content tied to lead generation, gating strategies and nurture journeys
- Active user of AI-assisted tools (e.g., Claude, Gemini) and ability to build AI workflows
- Comfortable reading sales funnels and building reports in HubSpot
- Experience with GA4 and tracking organic/AI-driven referrals
- Keen visual/brand sensitivity and experience briefing design teams
- Organised, able to manage multiple campaigns and ad-hoc requests
- Understanding of B2B complex buying cycles and buyer personas
- Experience using Canva
What We Do
At Arbor, we’re on a mission to transform the way schools work for the better. You’ve probably seen the headlines. Heavy workloads, constant change, admin pressure on teachers and staff at every level… sometimes it feels like this is just part and parcel of school life today. But it doesn’t have to be this way. At Arbor, we passionately believe that there’s a better way to work. And it starts by giving everyone the right tools and technology for the job. Arbor is the fastest-growing MIS today. Over 3,800 schools and MATs use our tools to work more collaboratively, free staff from busywork and drive their schools forward. We know any technology is an investment, in both time and cost, so everything we do is designed with schools to make a real difference. Each year, we measure our impact on the metrics that matter most - like saving staff time and getting greater insight into your data - to hold ourselves accountable. We’re building a platform and products we believe in - as well as strong, diverse team of experienced specialists, ex-teachers and Edtech engineers passionate about making a difference to the sector. Ultimately, we’re here to help make our schools and trusts stress a little less, and focus on what matters most - improving the lives of teachers and outcomes of students everywhere.
