The Role
Handle inbound inquiries and make outbound calls to prospective students. Explain courses, fees, and benefits, maintain CRM records, follow up with interested candidates, resolve basic queries, and meet call volume, productivity, conversion, and customer satisfaction targets.
Summary Generated by Built In
Handle student inquiries and support lead conversion through calls and follow-ups.
Key Responsibilities:
- Make outbound calls to leads and handle inbound inquiries.
- Explain courses, fees, and benefits clearly
- Maintain CRM and call records
- Follow up with interested candidates
- Achieve daily/weekly call and conversion targets
- Handle basic query resolution
Requirements
- Any graduate / fresher
- Good communication skills
- Basic computer knowledge
- Sales/BPO experience is an added advantage
KPIs:
- Call volume and productivity
- Lead conversion rate
- Customer satisfaction
Benefits
Skills Required
- Any graduate or fresher
- Good communication skills
- Basic computer knowledge
- Sales or BPO experience
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The Company
What We Do
Cynosure Corporate Solutions is a human capital services company focused on helping clients align their people strategy with business goals. Its offerings include executive search, recruitment, training, temporary staffing, statutory compliance, and other HR-aligned services. The company says it works to understand client objectives and connect human-resource planning with those objectives, supporting organizations’ workforce needs through tailored talent and employment solutions.
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