Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life＜Position Title＞ Commercial Marketing Manager (S&R @ Tokyo)
＜Working Location＞ Shinagawa HQ
＜Main Responsibilities＞
POSITION DESCRIPTION
This role will:
Own the Japan service marketing strategy and play a pivotal partner role to define market competitive service commercial offerings for the OUs and regions.
Analyze and benchmark service market landscapes and define strategic commercial imperatives to ensure Medtronic Service can compete and drive incremental revenue for the business.
Co-own the digital marketing, communications, and web presence strategy for Medtronic Service globally.
POSITION RESPONSIBILITIES
This position is responsible for developing the Japan Service marketing and communications plan which aims to build a commercially profitable and growing S&R business.
This function will develop commercial service offerings for Medtronic capital equipment with clear value propositions and pricing strategy.
Management strategy and oversight
Define the strategic and tactical service marketing direction across all OUs with service commercial relevancy. Development of competitive service commercial offerings. Plan and execute service marketing and communications budget annually.
Strategic competitive market insight
Provide strategic service market insight (VOC, market research, consultants) enabling focused commercial initiatives to grow revenue.
Service sales enablement.
Lead the service sales enablement and engagement strategy for Japan (service sales training, field/sales incentives) – “make it easy to sell service.”
Service presence and communications.
Help deploy and lead global service branding, communications, promotions and web presence strategy including conferences, roadshows, etc.
Support commercial service readiness for new product introductions (NPI)
Ensure timely availability of the service marketing materials and sales tools to maximize service growth
Ensure effective stakeholder engagement across Operating Units (OUs) and countries in the region
＜Must Haves＞
EDUCATION & YEARS OF EXPERINCE REQUIRED
Bachelor’s degree with 8 years of relevant experience or advanced degree with 5 years of relevant experience.
SKILLS REQUIRED
Ability to build strong partnerships and influence at senior levels to change behavior and mindset regarding the service commercial business.
Strategic mindset to anticipate any service market need shifts to prepare the business in advance.
Deep understanding of market mix and ability to leverage all elements to enable growth and increase market share (marketing business acumen).
Ability to communicate effectively at all levels across all functions of the organization and customers.
Ability to work extensively with remote teams.
Innovative and creative mindset.
Ability and experience to work with diverse markets (emerging, mature, direct, indirect).
Ability to drive outcomes in complex, unstructured and unproven market conditions (limited existing structures and documented processes).
＜Nice to Haves＞
Prior experience with companies in the medical industry or similar regulated industry preferred.
＜Working Style＞
Hybrid work arrangement (2 to 3 days per week working from home available).
Occasional domestic and international travel is required for the role, including approximately four international business trips per year.
Benefits
At Medtronic, we believe that the success of the company and the growth of our employees go hand in hand. We offer comprehensive benefits and compensation programs designed to enhance the financial, physical, and mental well-being of each employee.
Up to 360,000 yen per year in childcare subsidies
Six weeks of leave for family members who require nursing care or for adoption
Babysitter and nursery school matching services
Career development, including mentor programs and e-learning
Internal career network to support women's advancement
Employee stock purchase program etc.
Others
＜Allowances＞
Commuting allowance, overtime allowance, holiday work allowance, etc.
＜Holidays＞
Saturdays, Sundays, public holidays, etc.
＜Vacation＞
Annual paid leave, sick leave, menstrual leave, maternity leave, etc.
＜Working Hours＞
9:00 a.m. to 5:30 p.m.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected].
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
Skills Required
- Bachelor’s degree with 8 years of relevant experience, or an advanced degree with 5 years of relevant experience
- Ability to build strong partnerships and influence senior stakeholders
- Strategic mindset and ability to anticipate market needs
- Strong marketing business acumen and understanding of market mix
- Effective communication across organizational functions and with customers
- Ability to work extensively with remote teams
- Innovative and creative mindset
- Experience working with diverse emerging and mature markets
- Ability to drive outcomes in complex, unstructured, and unproven market conditions
- Experience with medical or similarly regulated industries
Medtronic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Medtronic and has not been reviewed or approved by Medtronic.
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Healthcare Strength — Health coverage is considered comprehensive, with high-quality medical, dental, and vision options through major providers and added mental-health resources. These programs are frequently highlighted as a core strength of the package.
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Parental & Family Support — Parental and family benefits stand out, including up to 24 weeks paid leave for U.S. birthing parents, 12 weeks for other parents, and a global Family Care Leave at 100% pay. Family-building support (fertility, adoption/surrogacy reimbursements) and backup care further reinforce this strength.
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Retirement Support — A 401(k) with company match is described as competitive and reliable for long-term savings. Additional financial programs, such as tuition assistance and charitable-gift matching, complement retirement planning.
Medtronic Insights
What We Do
Medtronic is a global healthcare solutions company operating in approximately 160 countries. We are committed to improving lives through our medical technologies, services, and solutions. Since our beginning, 60 years ago, our Mission has remained the same: to alleviate pain, restore health, and extend life for people around the world. The Mission is our ethical framework and inspirational goal guiding our day-to-day work. It reminds us that our efforts are transforming millions of lives each year. To meet the needs of patients and healthcare professionals around the globe, we operate from more than 370 locations in approximately 160 countries.
