BOS Client Executive

Posted 2 Days Ago
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Rabat, MAR
In-Office
Expert/Leader
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
Leads the Business and Operations Support Systems portfolio sales strategy in Morocco, owning customer lifecycle sales, upselling, cross-selling, executive relationships, and revenue growth. The role identifies customer needs, develops consultative solutions, engages CIOs and C-level executives, and coordinates cross-functional teams across sales, delivery, and technical functions. Success is measured by concrete sales results, including significant annual revenue and complex multi-year deal execution.
Summary Generated by Built In
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About this opportunity
As a key stakeholder in reaching success for Solution Area Business & Operations Support Systems (SA BOS) strategy, the successful candidate will need to demonstrate a good ability to lead change, encourage, innovate, strive for efficiency, automation, and digitalization, collaborate, be results-oriented, a problem-solver in a highly fast-paced, geographically diverse matrix organization working with the newest technologies of Telecom.
This position will have dotted reporting to KAM's in Morocco as their primary sales lead within the BOS portfolio & will work closely with sales support, delivery heads and technical expertise to identify, scope, and close upsell opportunities.
What you will do
  • Develop a growth strategy focused on BOS portfolio financial gain and customer satisfaction by streamlining OSS and BSS systems.
  • E2E dedicated responsibility for the complete BOS portfolio, taking the lead role in the strategy and execution of positioning and selling it (products and services).
  • Strengthen customer relationships with CIOs and C-level execs by addressing their needs and difficulties with our solutions and services.
  • Drive enhanced customer roadmap and charge planning, including increasing upsell effort.
  • Complete customer lifecycle sales responsibility, including continuous upselling and cross-selling.
  • Encourage and inspire team members across various groups to collaborate and strive towards attaining successful sales results.
  • The BOS Client Executive is only dedicated to BOS business and will have specific incentives and targets. Standard Incentive Plan eligibility to BOS P&L and multi-year to ensure dedication for the entire deal lifecycle.
  • The main objective of this position is to attain concrete sales results for BOS and not just to establish client connections.
  • Identify customer business needs through consultative engagements and influence the customer to practical de-risked approach to realize the solution delivery
  • Proactive & data-driven sales: Ability to acquire insights from analyzing operator architecture and industry data, identify business opportunities to engage with customers pre-RFP stage.
  • Consistent success in sales and business development, specifically in the Cloud and Monetization industry.

You will bring
  • Minimum 10 years of experience of IT sales and delivery models
  • Confirmed and established relationships with Executives (VP, C Level) in Telcos in Morocco
  • University degree or equivalent experience in Engineering / ICT
  • Annual sales turn-over of 10M USD or more
  • Extensive track record of optimally achieving results in a complex multi-functional organization
  • Ambitious & Commercial Thinking, Deciding & Initiating Action, Persuading & Influencing, Relating & Networking
  • Strong executive presence. Resilient, lead, growth and results-focused.
  • As a leader, adapting quickly to changing business and customer needs is critical while establishing oneself as a reliable and collaborative decision-maker.
  • Enable people - Experience running complex sales engagements and managing cross-functional teams.

What this role is NOT about
  • This role does not overlap the existing KAM role but supports growing the BOS business portion within the respective account P&L.
  • While this role will involve sales responsibilities throughout the customer lifecycle, including upselling during delivery, it is not primarily passionate about delivery. However, it is pivotal to collaborate strongly with the delivery teams to develop the business across the entire lifecycle and unlock upselling opportunities.

Skills Required

  • Minimum 10 years of experience in IT sales and delivery models
  • Established executive relationships with VP and C-level telecommunications leaders in Morocco
  • University degree or equivalent experience in Engineering or ICT
  • Track record of annual sales turnover of USD 10 million or more
  • Extensive track record of achieving results in complex, multifunctional organizations
  • Experience running complex sales engagements and managing cross-functional teams
  • Strong executive presence and commercial, influencing, networking, leadership, resilience, and results-focused capabilities
  • Experience in Cloud and Monetization sales and business development

What the Team is Saying

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Ericsson Compensation & Benefits Highlights

  • Healthcare Strength — Health coverage is described as broad and reliable, with multiple medical plan choices, dental/vision, and mental-health/EAP resources. Available descriptions highlight healthcare and disability insurance as consistent strengths.
  • Retirement Support — U.S. materials point to an automatic company 401(k) contribution plus matching that can add up to a notably high employer contribution, and some regions also offer pension options. This structure is often cited as a meaningful component of total rewards.
  • Leave & Time Off Breadth — Time-off programs are characterized as generous, with sizable vacation allowances, paid holidays, sick time, volunteer time, and strong parental leave in some locations. PTO is frequently highlighted as a standout element of the package.

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What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

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