Empathy is transforming the way families navigate life’s most difficult times - from the loss of a loved one to other major life transitions. By combining technology with compassionate human care, we bring clarity, comfort, and peace of mind when it matters most.
We partner with leading employers, insurers, and financial institutions to deliver meaningful, human-centric support at scale. Today, Empathy supports over 45 million people across North America.
Backed by top-tier investors including General Catalyst, Index Ventures, Adams Street, Aleph and Entreé Capital. we’ve raised over $160 million to date, including a $72 million Series C, to expand our impact and scale our mission worldwide.
About the Team
Our Finance division is growing! We are a dynamic group of innovators and collaborators relentlessly working to elevate our business operations. From inception, we've cultivated a unit focused on maximizing efficiency, promoting growth, and being the go-to resource for all finance-related matters. Each member plays a vital role in shaping our operational success, thriving in a culture of teamwork, innovation, and continuous improvement.
As a Bookkeeper, you'll contribute to our mission of achieving operational excellence, becoming a key player in our business's ongoing success. If you're passionate about finance, efficiency, and being part of a unit that makes things happen, we invite you to join us on this exciting journey.
- Minimum of 3 years of experience in bookkeeping
- Proficient with ERP systems - Priority, NetSuite
- Proficient with QuickBooks - Advantage.
- Proficient with Mesh - Advantage
- Certified bookkeeper (Minimum level 2. Type 3 is an advantage).
- Experience working with multi-currency transactions
- Experience working with global SaaS companies.
- Proficient in English (writing, reading, and speaking).
- Proficient in Microsoft Office (Excel)
- Strong attention to detail and ability to multitask.
- Ownership and process implementation from A to Z.
- Team player, a go-to person with a service-oriented mindset.
Top Skills
What We Do
Empathy is a leading technology company transforming the way people plan for and navigate life’s toughest moments. By combining cutting-edge innovation with compassion, Empathy provides unparalleled support for bereavement, estate management, legacy planning, and more.
Trusted by Fortune 500 companies and leading life insurers, Empathy serves over 40 million individuals across North America, setting a new standard for modern family care and workplace benefits.
Empathy’s mission is to make care as practical as it is compassionate—partnering with employers, insurers, and financial institutions to deliver scalable support that eases emotional burdens, simplifies complex logistics, and empowers families to move forward with clarity and resilience.







