BluCar Support Specialist - Impounds

Posted 4 Days Ago
Be an Early Applicant
Headquarters, AZ, USA
In-Office
Entry level
Automotive
The Role
Coordinate vehicle releases from impound lots, storage facilities, residences, and other locations. Serve as the liaison among Copart, financial institution clients, vendors, and release sites; resolve issues, track recovery progress, maintain accurate documentation, and support efficient workflows. The role requires strong communication, customer service, problem-solving, organization, and familiarity with repossession inventory platforms. Experience in impound coordination, logistics, automotive operations, vendor relations, or notary work is beneficial.
Summary Generated by Built In

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries.  We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. 

Join our team and help streamline the vehicle recovery process for top financial institutions.

BluCar is seeking a BluCar Support Specialist (BCSS) – Impounds to support our internal team and trusted third-party partners in securing the release of vehicles from storage facilities, impound lots, residences, and other locations. This role is essential in minimizing storage costs, reducing cycle times, and delivering exceptional service to our banking and finance clients.

 

Duties -

  • Act as the primary liaison between Copart, clients, and vendors to ensure the fastest possible release of vehicles.
  • Communicate with impound lots, storage facilities, and other release locations to coordinate vehicle retrieval.
  • Apply a thorough understanding of BluCar processes and best practices to problem-solve and facilitate smooth vehicle releases.
  • Track progress and maintain accurate documentation throughout the release cycle.
  • Collaborate with internal teams to support efficient workflows and client satisfaction.

 

Required skills and experience –

  • Strong communication and customer service skills.
  • Ability to navigate time-sensitive situations while staying detail-oriented.
  • Problem-solving mindset with the ability to work collaboratively across teams and external partners.
  • Prior experience with impound coordination, logistics, automotive operations, or vendor relations is a plus.
  • Previous experience in RDN, MBSi, and other repossession inventory platforms.
  • Notary experience preferred.

#LI-KK1


 

Benefits Summary: 
·        Medical/Dental/Vision 
·        401k plus a company match 
·        ESPP - Employee Stock Purchase Plan 
·        EAP - Employee Assistance Program (no cost to you) 
·        Vacation & Sick pay 
·        Paid Company Holidays 
·        Life and AD&D Insurance 
·        Discounts 
Along with many other employee benefits. 
 

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.

E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

  • E-verify Participation
  • Right to Work

Skills Required

  • Strong communication and customer service skills
  • Ability to manage time-sensitive situations while remaining detail-oriented
  • Problem-solving ability and capacity to collaborate across internal teams and external partners
  • Experience with RDN, MBSi, or other repossession inventory platforms
  • Prior experience with impound coordination, logistics, automotive operations, or vendor relations
  • Notary experience
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The Company
HQ: Dallas, TX
5,001 Employees
Year Founded: 1982

What We Do

Copart, a global online auto auction company headquartered in Dallas, Texas is a top-performing S&P 500 company, as noted by The Wall Street Journal. Copart is a global technology leader in the online vehicle auction industry that connects its buyers and sellers via its patented cutting-edge VB3 technology. With a passion for excellence, Copart has a great company culture and strong dedication to our employees. Founded in 1982, Copart connects more than 750,000 buyers and sellers from over 200 locations around the world. With our innovative technology, we remarket salvage and clean title vehicles to dealers, dismantlers, rebuilders, exporters and end users through a multi-channel online internet platform. Copart’s diverse and extensive inventory features more than 175,000 vehicles available online every day, including early and late-model cars, classics, trucks, SUVs, motorcycles, boats, jet-skis, snowmobiles and RVs. Copart sells vehicles on behalf of insurance companies, banks, finance companies, fleet owners, car dealerships, cars sourced from the general public and others. Because we are a 100% online auto auction company, Copart Members can browse our incredible inventory, set their own price and get great deals on vehicles through their home computer, smartphone or other mobile device. Copart’s vehicles can range in condition from damaged vehicles that can be used as rebuild projects to like-new, used vehicles. Copart is the parent company to a portfolio of auto service companies, including CashForCars.com, CrashedToys, and National Powersport Auctions (NPA). We currently operate in the United States (Copart.com), Canada (Copart.ca), the United Kingdom (Copart.co.uk), the Republic of Ireland (Copart.ie), Brazil (Copart.com.br), Germany (Copart.de), the United Arab Emirates, Oman and Bahrain (Copartmea.com), Spain (Copart.es), and Finland (copart.fi).

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