Block Manager

Posted 7 Days Ago
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Bromley, Kent, England, GBR
In-Office
Mid level
Professional Services • Real Estate
The Role
Manage a portfolio of residential blocks in Southeast London: prepare service charge budgets, oversee repairs and contractors, handle insurance and Section 20 consultations, conduct site inspections, ensure health & safety compliance, and liaise with leaseholders and stakeholders.
Summary Generated by Built In

Job Title: Block Manager

Location: The Acorn Group Head Office - Bromley, Kent

Brand: Acorn Estate Management

Salary: Competitive Salary Package

Hours: Monday to Friday 8:45am to 5:30pm

Please note, that you must have a full UK Driving Licence and use of your own vehicle.

About The Acorn Group:

Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations.

Job Summary and Key Responsibilities:

Our Block Managers play a crucial role in delivering exceptional customer service to our clients by managing a multifaceted portfolio of residential blocks. Each member of our team is carefully selected by our recruitment team for their professionalism, tenacity, and desire to work to the best of their ability.

Due to expansion, we have an opportunity for an experienced Block Manager to join our team and to manage a Southeast London based portfolio. You’ll be someone who flourishes while working in a complex role, a proactive team member and excellent communicator.

Duties will include:

  • Managing a portfolio of residential blocks and housing developments in and around the Southeast.

  • Preparing an annual service charge budget for each site.

  • Monitoring best use of service charge funds.

  • Liaising with leaseholders, freeholders, residents, tradesmen, third party contractors and professional advisors.

  • Arranging and monitoring works and repairs.

  • Arranging service contracts.

  • Administering insurance claims.

  • Arranging Section 20 works and consulting with owners.

  • Arranging risk assessments.

  • Monitoring health and safety compliance.

  • Site inspections.

Skills required:

  • Experience of working within the residential long leasehold sector.

  • A good understanding of the legislation.

  • TPI qualified (preferably) or an industry recognised qualification.

  • Numerate with IT skills across Microsoft office suites.

  • Clear communicator across all platforms.

What we can offer you:

  • Proven track record for career growth and advancement within the company.

  • Market leading training and ongoing professional development.

  • Supportive and collaborative team environment.

Benefits:

  • Excellent opportunities for career progression.

  • Structured training & support.

  • Opportunity of remote working (up to 2 days) following successful probation.

  • Opportunity to obtain a professional qualification with TPI (if not already a member).

  • Opportunity to earn commission/bonuses.

  • Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.

  • Excellent parental leave & company fertility policy in place.

  • Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.

  • Retail discounts.

The Acorn Group, as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVS’s or candidate referral from Recruitment agencies, and any such submissions will not be considered.considered.

Skills Required

  • Full UK driving licence and use of own vehicle
  • Experience working within the residential long leasehold sector
  • Good understanding of relevant legislation (leasehold/residential property law)
  • Numerate with IT skills across Microsoft Office suites
  • Clear communicator across all platforms
  • TPI qualification or industry recognised qualification
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The Company
400 Employees
Year Founded: 1984

What We Do

The Acorn Group is a UK-based property and estate-agency group operating across London and Kent with decades of experience and a network of regional offices. It offers estate agency, lettings, property management and development services for residential and commercial clients, handling sales, rentals and ongoing facilities support while managing local portfolios and client transactions.

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