BizOps / Programme Manager, Payments Operations

Posted 7 Days Ago
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New Delhi, Delhi, IND
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Drive payments operations transformation by analyzing root causes, defining automation and product requirements, leading cross-functional programs from solution design through closure, and building controls, process-reengineering models, and performance dashboards. The role covers money movement, RFI and query management, payment rail operations and testing, access management, reconciliation, and automation.
Summary Generated by Built In
BizOps / Programme Manager, Payments Operations

Location: Delhi - Saket
Work Model: 4 days WFO
Reporting To: Head of Operations
Team: Payments Operations 

Role Overview

This is a high-impact BizOps / Programme Management opportunity for a problem solver who thrives on transforming complex payment operations into scalable, efficient, and technology-enabled processes. You will operate as a strategic and hands-on partner to the Payments Operations leadership team, identifying inefficiencies, designing solutions, and driving execution across critical payment workflows.

Operations Scope: 

Money Movement (24×7), RFI/Query Management, Rail Operations & Testing, RBAC/Access Management, Reconciliation & Automation

Key Responsibilities:

  • Root-cause analysis on operational pain points → automation/product requirements

  • Drive programmes: problem → solution design → execution → documentation → closure

  • Build controls, process re engineering models, Performance dashboards

Ideal Candidate:

  • 4–8 years, preferably top-tier consulting. 

  • Banking/payments/fintech background

  • Operations Transformation, BizOps, Programme Management experience

  • Comfortable as independent IC gets into operational details



Skills Required

  • 4-8 years of professional experience
  • Experience in operations transformation, BizOps, or programme management
  • Banking, payments, or fintech background
  • Top-tier consulting experience
  • Ability to work independently and engage with operational details
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The Company
118 Employees
Year Founded: 2018

What We Do

Tazapay is a Singapore-based fintech company, designed to redefine the cross-border payment experience. Since its inception in 2021 by industry veterans, Tazapay has raised a successful $16.9 million Series A funding round, with significant investment from prestigious institutions such as Sequoia and the PayPal Alumni Fund. The platform allows businesses to transact with ease in 173+ countries, offering an array of card and local payment options. Its unified interface simplifies the onboarding process, allowing businesses to partner with just one entity, thereby streamlining their payment process. Tazapay continues to drive global business growth by offering a trusted and accessible platform for cross-border e-commerce transactions.

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