Job Responsibilities:
VIP Community Operations & Risk Control — Manage daily operations of Binance in-app VIP communities (EN/CN) and Telegram channel; enforce access control.
Content Creation & Campaign Support — Produce daily community content; optimize posting cadence and engagement; provide community support for VIP marketing campaigns.
Community Growth & User Acquisition — Propose and execute community growth plans; produce execution reports and summaries.
Swag Operations & Cross-Functional Coordination — Handle daily VIP client swag inquiries and swag data maintenance.
Requirements:
Community or content operations; able to independently plan and execute community activities; Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders.
Cross-Functional Collaboration & Project Management — Proven ability to coordinate across teams and drive timely delivery; strong at information sync and execution follow-through.
Data & Multilingual Skills — Proficient with CRM/analytics tools to track KPIs; strong written communication in both English and Chinese; able to produce data reports.
AI Tool Proficiency & Availability — Proficient in using AI tools for content creation and research; available 5 full working days per week with a minimum 6-month contract.
Skills Required
- Experience in community or content operations
- Ability to independently plan and execute community activities
- Bilingual English and Mandarin
- Proven ability to coordinate across teams and drive timely delivery
- Strong information sync and execution follow-through
- Proficient with CRM and analytics tools to track KPIs
- Strong written communication in both English and Chinese
- Ability to produce data reports
- Proficient in using AI tools for content creation and research
- Available 5 full working days per week with a minimum 6-month contract
Binance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Binance and has not been reviewed or approved by Binance.
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Career-Linked Recognition & Rewards — Performance-linked bonuses can be sizable in favorable crypto cycles, lifting total compensation. Attractive packages in engineering and specialized roles indicate strong rewards for in-demand skills.
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Flexible Benefits — Remote-first flexibility and work-from-anywhere options add meaningful value to the overall rewards package. Flexible schedules and location independence are presented as core perks.
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Retirement Support — Binance.US includes a 401(k) as part of its benefits. This provides a conventional retirement pillar alongside cash and bonus components.
Binance Insights
What We Do
Binance is the world’s leading blockchain and cryptocurrency infrastructure provider with a financial product suite that includes the largest digital asset exchange by volume. Trusted by millions worldwide, the Binance platform is dedicated to increasing the freedom of money for users, and features an unmatched portfolio of crypto products and offerings, including: trading and finance, education, data and research, social good, investment and incubation, decentralization and infrastructure solutions, and more. For more information, visit: https://www.binance.com
