Billing Supervisor - Monday to Friday, 8:00 AM to 5:00 PM
Responsible for the supervision of the non-exempt billing personnel involved in production-focused jobs to ensure departmental standards are achieved. Accountable for the timeliness, accuracy of data and customer service to Quest patients and clients. Responsible for employee hiring, training, development, disciplinary actions, review and ensuring productivity and quality standards are achieved. Accountable to ensure all staff adhere to Quest integrity and compliance standards.
Pay range: $52,800+ per year
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
- and so much more!
- Supervise a production-focused team
- Responsible for staffing and work schedule
- Responsible for development of the team
- Responsible for setting individual objectives to meet the department’s goal
- In-charge of monitoring/reporting productivity and quality measures of the team
- Ensure that team members are adequately trained to perform their job
- Ensure that team meets all corporate mandated training requirements (compliance, safety, etc)
- Responsible for on-going communication (individual and team meetings)
- Responsible for managing Time Off Plan and timekeeping
- Responsible for recognition and motivating team
- Develop and updates SOP’s for all processes in his/her team
- Responsible for hiring, training, monitoring and termination of all direct reports.
- 1-2 years of supervisory/leadership or medical billing (laboratory experience is preferred), or billing experience with third party payors and managing accounts receivables
- Associates Degree preferred, or equivalent required
- Excellent interpersonal and communication (including excellent verbal and writing skills);
- Excellent PC and system skills;
- Demonstrated problem solving and analytical skills;
- Proven ability to handle multiple tasks and meet deadlines within standards;
- Adaptable and flexible with the ability to accept, create and manage change.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
Skills Required
- 1-2 years supervisory/leadership experience or medical billing experience, including billing with third-party payors and managing accounts receivable
- Associate's degree or equivalent
- Excellent interpersonal and communication skills, including strong verbal and written communication
- Excellent PC and system skills
- Demonstrated problem-solving and analytical skills
- Proven ability to handle multiple tasks and meet deadlines within standards
- Adaptable and flexible with the ability to accept, create and manage change
- Laboratory billing experience (preferred)
What We Do
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. The company reported 2020 revenues of $9.44 billion. Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories. Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients. Quest Diagnostics empowers healthcare organizations & clinicians with state-of-the-art connectivity solutions. The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals. More information is available at www.questdiagnostics.com. Language Assistance / Non-Discrimination Notice Asistencia de Idiomas / Aviso de no Discriminación 語言協助 / 不歧視通知 www.QuestDiagnostics.com/home/nondiscrimination
