SGS is the world leader in inspection, verification, testing, training, and certification, recognized for its quality and integrity, with more than 95,000 employees and 2,400 offices and laboratories worldwide.
Within its structure, GBS Americas operates as the regional shared services center, responsible for optimizing and standardizing key processes such as finance, human resources, procurement, and technology, providing strategic support while promoting efficiency and digital transformation across the region.
Job DescriptionResponsible for ensuring that the company's customers are billed accurately and in accordance with established guidelines. The Senior Billing Analyst will also work closely with other B2C analysts and specialists to manage customer receipts, disputes, and escalations to local operational and finance teams.
Reports To
SSC Manager / Order Management Manager
Specific Responsibilities
- Oversee the billing process, including invoice generation, account reconciliation, and review of billing data.
- Review and manage large datasets to ensure customer billing accuracy.
- Establish and/or maintain contracts, billing rules, and transactions.
- Investigate and resolve complex billing issues.
- Collaborate with cross-functional peers to ensure accurate and efficient billing practices.
- Assist in the training and development of other Billing Analysts.
- Monitor accounts receivable and related transactions.
- Oversee the company’s revenue intake processes.
- Analyze billing procedures and identify opportunities for improvement.
- Prepare analytical reports and present findings to supervisors.
- Participate in monthly and quarterly audits and data clean-up activities.
- Identify and resolve errors within billing operations.
- Work closely with the Accounts Receivable (AR) team on any other customer-related matters
Requirements
Education: Bachelor's degree in Engineering, Business Administration, Economics, Accounting, Finance, or a related field.
Experience:
- 2 to 3 years of relevant work experience.
Technical Skills:
- Proficiency in Microsoft Office tools, particularly Advanced Excel.
Languages:
- English proficiency at B2 level.
Note 1: Regarding technical skills, if a candidate does not fully meet all the requirements, the company will support their development and monitor progress through participation in training and development programs.
Additional InformationWorking Conditions
- Schedule: Monday to Friday.
- Work Modality: One day from home and four days on site
- Salary: Competitive salary, based on experience and qualifications.
- Employment Type: Direct hire with GBS under an indefinite-term contract.
Skills Required
- Bachelor's degree in Engineering, Business Administration, Economics, Accounting, Finance, or related field
- 2 to 3 years of relevant work experience
- Proficiency in Microsoft Office tools, particularly Advanced Excel
- English proficiency at B2 level
SGS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SGS and has not been reviewed or approved by SGS.
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Healthcare Strength — Core medical, dental, and vision coverage is part of the U.S. package and is generally viewed as adequate even if not standout. Company information also underscores healthcare coverage as a standard element of the offering.
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Retirement Support — A 401(k) is commonly included in the U.S., and group disclosures reference post‑employment benefit plans in select regions. These components provide a baseline of retirement security beyond core pay.
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Strong & Reliable Incentives — Annual incentive/bonus structures are part of the compensation mix and cited positively in some regions and roles. Punctual pay is also highlighted as a plus.
SGS Insights
What We Do
SGS is the world's leading Testing, Inspection, and Certification company, providing quality and safety control services.
