At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
What will your job look like?
The Billing Specialist is responsible for submitting accurate and timely billing/invoicing and reports based on health plan requirements. The Billing Specialist is also responsible for Accounts Receivable payment follow-up and appeals. The Billing Specialist will also analyze and validate the data included in billing/invoicing and will research and escalate discrepancies identified.
Location: This role is a hybrid role if located within 40 miles of an MTM office location.
What you’ll do:
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Complete health plan billings based on contractual requirements
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Reconcile outstanding health plan aging balances
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Review and monitor reimbursements due from different health plans and determine appropriate collection methods
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Complete and submit custom reports requested by contracted health plans
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Compile monthly denial reports
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Compile proper paperwork and conduct appropriate research to appeal claim denials, including requests for refunds/credits when applicable
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Communicate effectively and professionally with external customers
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Always maintain confidentiality whether in reference to confidential information or as it relates to medical information for specific patients
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Adhere to all company policies and procedures
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Other duties as assigned
What you’ll need:
Experience, Education & Certifications:
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High School diploma or GED
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Minimum 1 year experience in customer service
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Previous experience in healthcare billing/coding or claims processing
Skills:
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Must have effective oral, written and interpersonal communication skills
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Highly organized and detail oriented with the ability to prioritize work and meet established deadlines and goals
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Beginner to intermediate skills with Microsoft Excel, and Word, with the ability to import/export data to/from various data sources
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Ability to maintain high level of ethics and confidentiality
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Works well independently
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Sufficient time management
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Ability to adapt and learn on the fly given changes of course towards requests and research
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Dependable/reliable
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Ability to work well under pressure within a fast-paced environment
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Demonstrated familiarity with medical terminology and services
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Knowledge of contracts and the application of insurance contracts in the reimbursement process
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Possess critical thinking skills, evidenced by creating new policies and procedures that improve the operation of the Billing Department
What’s in it for you:
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Health and Life Insurance Plans
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Dental and Vision Plans
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401(k) with a company match
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Paid Time Off and Holiday Pay
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Maternity/Paternity Leave
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Casual Dress Environment
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Tuition Reimbursement
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MTM Perks Discount Program
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Leadership Mentoring Opportunities
Salary Min: $18.00/hr
Salary Max: $21.00/hr
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.
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What We Do
MTM is a medical and transportation management company whose mission is to partner with our clients in developing innovative solutions for accessing healthcare, increasing independence, and connecting community resources in the most cost-effective manner. To achieve our mission and overarching mission of communities without barriers, we leverage our core competencies in managing customer service operations and building provider networks. MTM provides management of transportation, care coordination through home and community based services, call center operations, ambulance claims, and functional assessments and travel training to state and county governments, Medicaid and Medicare managed care organizations (MCOs), third-party administrators, and healthcare providers
