The IDP Scheduler manages daily routes, conducts data entry, communicates with stakeholders, and ensures efficient trip routing and capacity management.

The Resolution Specialist manages complaints and incidents for clients, ensuring compliance with agreements and reporting findings to leadership.

The Quality Operations Manager oversees teams in the Quality Operations department ensuring productivity, accountability, and performance compliance while coordinating with various departments to improve quality initiatives.

The Account Manager oversees client accounts to ensure service excellence and contract compliance while building strategic partnerships.

The Account Manager oversees client accounts at MTM, ensuring excellent service delivery, compliance, and partnership through monitoring performance metrics and engaging proactively with internal teams. Responsibilities include analyzing data, educating clients, and fostering relationships.

The Talent Acquisition Specialist partners with hiring managers to execute recruitment strategies, manage the full lifecycle of recruitment, and enhance the company's employment brand.

The Safety & Training Manager will implement safety and training programs, ensuring compliance with regulations and managing a safety culture across departments.

The Contract Compliance Manager oversees compliance related to contracts and regulations, ensuring adherence, managing risks, and providing education on compliance issues.

The Reporting Specialist gathers reporting requirements from stakeholders, develops report specifications, collaborates with the business intelligence team, and ensures accurate report delivery while maintaining data governance standards.

The Operations Manager will oversee drivers and operations staff, ensuring safety and efficiency while managing training, performance, and client relations for a transit service.

The General Manager ensures effective transportation service delivery, oversees contracts, manages a team, and maintains compliance with regulations while promoting excellent customer service.

The Director of Business Development will grow revenue through new client acquisition, oversee strategic sales and marketing plans, and achieve sales goals in the West region.

The Director of Business Development is responsible for growing revenue through acquiring new clients, overseeing strategic sales and marketing plans, and leading the sales process.

The Manager, Operations oversees transportation provider relationships, ensures high operational standards, drives member satisfaction, and collaborates with various teams to resolve service issues.

The QA Data Editor will analyze data for MTA Mobility, conduct audits, prepare reports, monitor performance, and ensure data integrity.

The Program Manager leads the ADA Paratransit Eligibility Center, ensuring effective operations, compliance, and customer service while overseeing assessments and team training.

The Program Director provides leadership in delivering transportation services, manages teams and contracts, communicates with clients, and ensures financial objectives are met.

The Performance Insights Specialist analyzes data and provides actionable insights to improve MetroAccess Service Delivery, ensuring data integrity and compliance with WMATA protocols.

The Accounts Payable Associate processes payments for transportation providers and operational expenses, ensuring compliance and accuracy while providing clerical support to the accounting department.

The Strategic Rideshare Specialist will manage Independent Driver Providers through onboarding, training, compliance checks, and operational support while ensuring high satisfaction and performance standards.