Billing Specialist

We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Essential Job Functions:

• Reconcile HOA budget to the total inventory for annual, quarterly and monthly maintenance fee billings. Maintain account status codes in proper flags when billing. Work with the Billing Manager to resolve budget and billing issues and maintain schedule of tasks and assignments which follow Board and department guidelines specific to each property.

• Support HOA/Club Maintenance Fee billing for all products within WCF servicing scope.

• Reconcile HOA budgets to inventory for annual, biennial, quarterly and monthly maintenance fee billings.

• Understand Association Billing and Collection (ABC) policies to align billing rules and actions to various HOA/Club policy.

• Review and maintain account data relevant to billing, to include codes, flags, unit types, association codes, etc., to ensure proper setup for assessment of Maintenance fees and other required charges.

• Work with the various internal teams to resolve budget and billing issues and maintain schedule of tasks and assignments which follow Board and department guidelines specific to each Association or Club.

• Create billing files to post charges and generate owner invoices while following Board and department guidelines.

• Prepare and track Developer and various entity billing from initial billing to monthly updates. Research and resolve billing issues leveraging system and policy knowledge through individual and collaborative analysis. Participate in initiative/projects assigned by Manager.

• Evaluate and verify accuracy of inventory status on core systems. Research items and contact impacted business partners to ensure accounts reflect the correct status. As needed, process changes to support accurate and efficient billing processing.

• Act as the liaison between 3rd party vendors and the management company. Review, validate and gather critical information needed for billing, scheduling, and inventory of supplies.

• Evaluate requests received for specialized billing and determine the most efficient means of execution and the related resources necessary to accommodate the request including special requests initiated by the Manager

Minimum Requirements and Qualifications:

Education

• High School Diploma or equivalent degree. Some college preferred.

Knowledge and skills

• Time management, problem solving, decision-making and ability to support changing priorities

• Able to meet deadlines and maintain poise under pressure

• Excellent organization skills and attention to detail

• Team player with a positive, professional attitude

• Ability to interact with all levels of management

• Analytical mindset

• Ability to work in a fast paced environment while handling multiple responsibilities

• Possess exceptional written and oral communication skills, excellent attention to detail, ability to meet deadlines and to be able to work under pressure

• Ability to make decisions and communicate with management and co-workers effectively

• Ability to work independently and collaboratively

Technical Skills

• Proficient with MS Word, Excel, Outlook, Adobe and Web based programs

Job experience

• 3+ years experience in a Finance or Billing related field

• Familiarity with general ledger accounting systems

• High level knowledge of A/R processes a plus

• Experience in the travel or time share industry a plus

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.