Omega Systems is a dynamic, growing IT company with excellent opportunities for advancement and career development. We are a people-oriented business full of problem-solvers with a strong focus on teamwork, respectful communication, and collaboration. We are excited to add a Billing Specialist to our expanding team. If you are detail oriented, have extensive billing experience, and are looking for an engaging role full of problem-solving, teamwork, and innovation, this role is for you. We are looking to hire this position in our Reading PA or Fairhaven MA office.
Role Highlights:
- Team-focused position – collaborate with account managers, sales, clients, and more!
- Supportive, experienced management and co-workers committed to a positive, respectful workplace
- Variety and problem-solving opportunities – a wide variety of clients and continued company growth means there’s always room for innovation and improvement
- Strong focus on feedback, career development, and internal promotion
- Robust benefits package, including medical, dental, vision, PTO, FSA program, and 401(k)
- Full-time, direct hire role with guaranteed starting salary of $55-65K
You Will:
- Work with account managers, sales, SOC team, and more to ensure accurate billing for services
- Engage with clients to resolve concerns, provide a great experience, and follow up on agreement end dates and renewals
- Track critical processes: block time agreement balances for overages, Datto backups (ensure servers match signed contracts), ACH discount management, and upcoming renewal tracking
- Reconcile customer agreements using monthly vendor statement
- Work with Billing Supervisor to generate T & M Invoices on a monthly basis
- Generate monthly detailed client billing reports
- Fix ConnectWise invoice batching issues
Required Skills:
- Minimum of 3-5 years of experience in billing or accounting
- Experience with MSP billing is strongly preferred
- Strong attention to detail and the ability to manage multiple task simultaneously
- Excellent communication, teamwork, and interpersonal skills
- Proficient in Microsoft Office
- Proficient in ConnectWise, QuickBooks or related applications is strongly preferred
Ready to Apply:
- Start by applying with your resume
- Prioritized consideration will be given to candidates who get a head-start on our application process here: https://www.ondemandassessment.com/link/index/JB-OM872723N?u=1047336
What We Do
Encore Strategic's business consulting services can help you accelerate growth, avoid pitfalls, and achieve peak performance. We empower our clients with the objective advice and powerful tools needed to successfully grow, profit, and exit.