Search the 3 jobs at Encore Strategic

The IT Support Specialist will assist clients by troubleshooting technical issues, setting up devices, and managing IT projects. They will provide both in-person and online support, ensuring excellent customer service while working independently and as part of a team.

As an IT Support Engineer, you will troubleshoot and support end-user environments, assist with network maintenance, provide customer service, and document client issues. You'll work with a team to ensure top-tier service for a wide range of SMB clients.

As an IT Systems Engineer, you will support business applications, maintain client networks and security, troubleshoot various environments, oversee hardware and software upgrades, guide junior team members, and ensure excellent customer service.