Billing Specialist
Pacific Office Automation — Beaverton, OR
Full-Time | On-Site| Monday–Friday, 8:00 AM–5:00 PM | $19/Hour
About Pacific Office Automation
Pacific Office Automation is the largest independently owned document imaging and technology dealer in the nation. Since 1976, we have grown to more than 40 branches across 11 western states. With decades of experience in office equipment and technology sales and service, we have built strong partnerships with leading manufacturers including Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.
At POA, we offer opportunities for growth, training, and long-term career development in a collaborative team environment.
Position
We are seeking a detail-oriented Billing Specialist to join our team in Beaverton, OR. This entry-level position is responsible for accurate and timely billing of standard contracts, basic account audits, invoice corrections, and other routine billing tasks. This is a great opportunity for someone looking to build a career in billing and grow into more advanced responsibilities.
Essential Job Duties
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Process billing for standard contracts using business management software
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Review usage reports and verify billing data for accuracy
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Perform basic account audits, including reviewing contract rates, terms, and active services
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Process rebills, corrections, and straightforward invoice disputes
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Enter dealer meter information and resolve basic billing discrepancies
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Maintain accurate notes and documentation in company systems
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Generate basic reports and populate reporting templates
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Monitor billed and unbilled items and complete assigned work within expected timelines
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Identify and escalate billing errors, missing information, or other account issues
Qualifications
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Strong attention to detail and comfort working with numbers
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Strong organizational and time-management skills
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Ability to follow established processes and meet deadlines
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Good written and verbal communication skills
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Comfortable using email and Microsoft Office tools
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Basic Excel skills; ability to filter and sort data
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Ability to multitask while maintaining accuracy
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Professional phone and interpersonal skills
Preferred, but not required:
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Associate degree
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Previous billing, invoicing, accounting, or office experience
Benefits
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Medical, Dental, Vision, and Life Insurance
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401(k) with Company Match
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PTO, Vacation, and Sick Leave
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FSA Program
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Advancement and Career Growth Opportunities
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Company Events and Team Activities
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Supportive, Team-Oriented Work Environment
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger.
#LI-Onsite
Skills Required
- Strong attention to detail and comfort working with numbers
- Strong organizational and time-management skills
- Ability to follow established processes and meet deadlines
- Good written and verbal communication skills
- Comfortable using email and Microsoft Office tools
- Basic Excel skills, including filtering and sorting data
- Ability to multitask while maintaining accuracy
- Professional phone and interpersonal skills
- Associate degree
- Previous billing, invoicing, accounting, or office experience
Pacific Office Automation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pacific Office Automation and has not been reviewed or approved by Pacific Office Automation.
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Healthcare Strength — Health insurance is considered comprehensive with multiple plan options and comparatively low costs. Medical, dental, and vision coverage are described as a strong part of the package.
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Retirement Support — The 401(k) match is characterized as strong, with some indications of additional employer contributions tied to goals. Retirement offerings are positioned as competitive relative to common mid‑market packages.
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Strong & Reliable Incentives — Sales incentives can deliver high earnings for strong performers. Upside in quota‑carrying roles is highlighted as a meaningful component of total compensation.
Pacific Office Automation Insights
What We Do
At Pacific Office Automation (POA), we take pride in being a privately held office technology and managed services provider headquartered in Beaverton, Oregon. Since our founding in 1976 by Terry Newsom, we have grown from a small photocopier business into the largest independent office equipment dealer in the United States. Today, we generate approximately $491 million in annual revenue and serve over 40,000 businesses across the western U.S. with a team of about 1,400 employees across 30+ regional offices in Oregon, Washington, California, Utah, Colorado, Arizona, Texas, Nevada, New Mexico, and Idaho. At our core, we offer a broad array of services focused on streamlining workplace operations. These include the sales and leasing of office equipment such as multifunction printers, copiers, fax machines, VoIP phone systems, and mailing equipment. We proudly partner with industry-leading hardware brands including Canon, Ricoh, Konica Minolta, Sharp, HP, and Lexmark to deliver customized solutions to our clients. Our Managed Print Services (MPS) form a cornerstone of our business, allowing customers to outsource print operations for greater efficiency, supply monitoring, device maintenance, and overall workflow optimization. Beyond print services, we have expanded into managed IT services and unified communications. We offer cloud-managed infrastructure, cybersecurity, network management, VoIP phone systems, and digital document management tools. These services are especially valued in sectors that demand high security and compliance, such as healthcare, legal, education, and government. Our IT division also integrates video surveillance systems and supports facilities management with services like EV charging station installations. Our service model emphasizes a strong local presence and fast response times. Each regional branch operates semi-autonomously, staffed with technical experts, account managers, and support personnel trained to resolve customer issues quickly. This decentralized approach enables us to maintain consistent service and support across our large geographic footprint. Our corporate motto, "Problem Solved," reflects our proactive, client-focused philosophy.
Why Work With Us
We’re unique because we offer end-to-end tech solutions under one roof. Our local ownership, rapid growth, and “Problem Solved” mindset create a rare mix of stability, innovation, and autonomy. You’ll grow your skills, make a real impact, be supported every step of the way—and build a lasting career you’re proud of.
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