Billing Specialist - Salt Lake City, UT

Job Description:

Billing Specialist - SLC, UT

About Packsize

Packsize is redefining the way businesses and their customers use and experience packaging around the world. We build the technology, design the right solutions, and automate the processes that propel the industry forward. To us, packaging is much more than a box—it’s delivering what’s right for our customers, their customers, our people, and the planet.

About the Role
Packsize is looking for a self-motivated Billing Associate to join our cohesive accounting team. You will work collaboratively to ensure proper invoicing processes are followed accurately and timely. In this role, you will interact with customers to answer questions, settle disputes, and perform reviews to ensure proper accounting. You will also partner with other Packsize teams to ensure accurate billing, revenue recognition as well as timely submission of customer invoices. Strong collaboration and communication skills are essential for success in this position. You will play an important role to ensure that Packsize can continue to operate in an innovative, problem solving, solution focused team environment. The role reports to the Billing Team Lead.

What You'll Do
● Process daily customer invoices
● Respond to customer inquiries and issues related to billing
● Foster effective communication with internal employees and customers regarding purchase orders, invoices, and payment status
● Perform month-end close tasks as needed, which may include reconciliations, revenue-cost matching, and reviewing various reports to ensure billing completeness and accuracy
● Assist with external audit support
● Perform other accounting-related duties and projects as assigned
Job duties may vary depending on accounting team needs

What You'll Bring
● 1-3 years of experience in accounting or related fields
● Bachelor's degree in Accounting, Finance, or a related field
● Familiarity with basic accounting software programs
● Strong communication skills, both verbal and written
● Ability to work independently and maintain confidentiality
● Strong attention to detail
● Ability to manage and prioritize multiple projects simultaneously
● Willingness to take initiative, think creatively, and solve complex problems
● Experience with SAP, Salesforce, Basware, Microsoft Office, DOMO, Slack, and Zoom
(experience preferred but not required)
Physical Demands and Working Conditions:
● Reside in or near Salt Lake City, Utah
● Ability to work in an office environment; sitting for extended periods and moving about the office
● Light work that includes moving objects up to 20 pounds
● Repetitive movements
● Work in office 4 days per week
● Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

What We Offer

The Hourly rate for this role is $29-$31, however, Packsize considers several factors when determining compensation when extending a job offer, including but not limited to, the role being offered, the associated responsibilities, the candidate's prior work experience education / training, and any special skills. At Packsize, we’re committed to supporting the health, well-being, and financial security of our team members. We offer a comprehensive benefits package that includes medical, dental, and vision coverage; a 401(k) retirement plan; Paid Time Off; Health Savings and Flexible Spending Accounts (HSA/FSA); and life and disability insurance. Additional voluntary benefits include critical illness, hospital indemnity, accident, and legal/ID theft protection. We also provide access to an Employee Assistance Program (EAP) to support your overall well-being.

If this role excites you but you don’t meet each requirement listed, we encourage you to apply anyway. At Packsize, we welcome applicants of all backgrounds and experiences and understand that the best candidates may come from the most unlikely of places.

Packsize considers several factors when determining compensation when extending a job offer, including but not limited to, the role being offered, the associated responsibilities, the candidate's prior work experience, education/training, and any special skills. At Packsize, we’re committed to supporting the health, well-being, and financial security of our team members. We offer a comprehensive benefits package that includes medical, dental, and vision coverage; a 401(k) retirement plan; Paid Time Off; Health Savings and Flexible Spending Accounts (HSA/FSA); and life and disability insurance. Additional voluntary benefits include critical illness, hospital indemnity, accident, and legal/ID theft protection. We also provide access to an Employee Assistance Program (EAP) to support your overall well-being.

Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.