Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.
The Role
We are looking for a person who joins the Billing Team and will support us in our daily tasks
What You’ll Do
Perform the monthly pre-billing and billing run
Analyses of pre-billing and billing results
Analyses, clarifications and resolutions on errors appearing while billing run
Creation of manual invoices and credit notes
Generation of quarter, half year and yearly invoices according to data delivered
Addressing and resolving customer inquiries and disputes related to billing
Answering the clients phone calls; calling back to the customers
Performing price increases in the system incl. preparation of yearly price increase
Monitoring over price groups used in billing, activation new/deactivation of old one
Uploading invoices to customer payment portals
Providing reports internal and external
Customer Acquisition - handling of billing-related activities when a customer is acquired by another entity
What You’ll Bring
Bachelor’s degree in finance, Accounting, Business, or a related field (or equivalent work experience).
Minimum of 2 years of experience in AR/ Billing / O2C
Proven track record as a Billing specialist (must)
Fluent German and English min. B2/C1 (must)
Knowledge of other foreign language would be an asset;
Knowledge of german law and regulations regarding billing, taxation, and best practices.
MS Office fluency (Word, PowerPoint, Excel)
Ability to enhance process and controls
Very good customer service skills and client-focus attitude
Ability to work well under pressure and meet deadlines. Ability to prioritize tasks and work in a fast-paced environment.
Top Skills
What We Do
Solera is a leading global provider of integrated vehicle lifecycle and fleet management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, eDriving/Mentor, Explore, CAP HPI, Autodata, and others. Solera empowers its customers to succeed in the digital age by providing them with a “one-stop shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers and partners in 100+ countries. For more information, visit www.solera.com.
