Senior Billing Specialist - P1799-NH2591

USPack is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That’s why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers’ businesses. That’s how we stay ahead. That’s how we help our customers win.

Find out more at: www.gouspack.com 

At USPack, we know our people set us apart. And that’s why we do everything we can to invest in them and help them grow every day.We don’t put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We’ve built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more! 

USPack’s Benefits for Full Time positions include: 

• 401(K) 

• Health Insurance 

• Disability/Life Insurance 

• Paid Time Off (PTO) 

• Paid Holidays 

USPack’s Benefits for Part Time positions include: 

• 401(K) 

• Paid Sick Time 

The Billing Specialist is responsible for all customer invoicing, collections, and communication within a divisional finance department of USPack.

To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Duties and Responsibilities:

• Maintain customer accounts in operations and finance systems.
• Review billing terms to ensure appropriateness.
• Obtain approval for billings from department heads as required.
• Enter customer billing data.
• Process, prepare and distribute weekly and monthly invoices to customers on multiple billing cycles.
• Confer with departmental representatives to resolve problematic situations regarding customer accounts.
• Handle customer communications and collections.
• Process and distribute customer statements and dunning letters.
• Notify management of past due accounts.
• Review GL distribution on billings to ensure accuracy.
• Balance billing postings to the general ledger.
• Provide information for the external audit.
• Notify Billing & AR Supervisor of any unclaimed property.
• Independently identify problem areas and take remedial action.
• Respond to requests for information from management.
• Support continuous process improvement initiatives.
• Perform all work duties and activities in accordance with Company policies, procedures and safety practices.
• Perform other duties as assigned.

Knowledge/Skills/Abilities:

• Critical thinker with strong analytical skills.
• Must be detail oriented and able to accurately process accounting transactions.
• Ability to establish a high level of credibility in the organization. Confidentiality and discretion are essential to this role.
• Solid understanding of accounting policies and procedures.
• Ability to operate effectively in a fast-paced environment individually or as part of a team.
• Demonstrated quantitative and analytical skills.
• Ability to lift 25 pounds on occasion.
• Ability to work overtime as necessary.

Education/Experience/Certificates/Licenses:

• Associate or bachelor’s degree in accounting or related Business degree. MA/BS preferred.
• Six Sigma Green Belt Certification preferred.
• Minimum of 2 years’ experience in the Accounting field with emphasis on billing and collections.

Shift Days: Monday-Friday

Shift Hours: 8:00am-5:00pm (Available to work extra hours, weekends, and holidays preferred.)

Pay Rate: $23.00 per hour (Dependent upon experience level.)

At USPack, our values are at the heart of everything we do, every day. They’re living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us.

We are: 

Driven by integrity – We're driven by honesty, transparency, and trust. We know that actions speak louder than words. We hold ourselves to higher ethical standards that help build credibility and follow through on commitments. We believe that integrity isn't just a value, it's the compass that steers us toward success.

Driven by a passion for service – We’re driven by doing more, by empowering others to succeed. We’re proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it’s a way of life. It’s our passion. 

Driven by collaboration – We’re driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success. 

Driven by accountability – We’re driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don’t just say it, we show it. We make it happen and we measure it. 

Driven by innovation – We’re driven by what’s now and what’s next. For us it’s about never settling for the status quo. It’s about staying one step ahead and embracing change. It’s about pushing forward through shared ideas, new approaches, and new solutions to achieve things never thought possible. 

If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at: [email protected]