The Role
Prepares and reviews customer invoices, manages complex transportation billing activities, investigates discrepancies, reconciles operational and accounting records, and resolves rejected, underbilled, or unbilled transactions. The role collaborates with Operations, Finance, IT, and customers, supports billing system testing, maintains audit documentation, performs financial analyses, and identifies process improvements to improve billing accuracy and workflow efficiency.
Summary Generated by Built In
Now Hiring: Billing Specialist II
Are you a detail-oriented professional who enjoys working with
numbers, solving problems, and uncovering discrepancies? Do you take
pride in ensuring accuracy while finding ways to make processes more
efficient? Join the Accounting team at Benore Logistic Systems, Inc.,
where your analytical skills and attention to detail will directly
contribute to our financial and operational success!
As a Billing Specialist II, you'll play an important role in
ensuring accurate and timely customer billing for our transportation
and logistics operations. You'll work with financial records, customer
contracts, and operational data to investigate billing discrepancies,
reconcile transactions, and resolve complex billing issues. This
position offers an opportunity to collaborate across departments,
improve processes, and contribute to the financial accuracy of a
growing logistics organization.
Key Responsibilities
- Prepare, review, and analyze customer invoices to ensure
accurate and timely billing in accordance with customer contracts,
established rates, and operational requirements.
- Manage complex and nonstandard billing activities, including
accessorial charges, equipment fees, rentals, fuel surcharges,
maintenance charges, and customer-specific billing arrangements.
- Investigate and resolve billing discrepancies, rejected invoices,
credits, underbilling, and unbilled transactions by researching
information across multiple systems and data sources.
- Reconcile operational records, customer invoices, and accounting
system transactions to identify missing, duplicate, or inaccurate
billing activity.
- Collaborate with Operations, Finance, IT, and customer-facing
teams to verify services performed, resolve billing issues, and
respond to customer inquiries.
- Review customer contracts, supporting documentation, and billing
calculations to ensure charges are accurate and properly supported.
- Prepare recurring calculations, reconciliations, and financial
analyses for specialized billing programs and period-end revenue activities.
- Monitor outstanding billing exceptions and unbilled transactions,
ensuring timely follow-up and resolution.
- Maintain accurate documentation of billing calculations,
approvals, adjustments, and supporting records for reporting and
audit purposes.
- Identify opportunities to improve billing accuracy, reporting,
documentation, and workflow efficiency through process improvements
and standardization.
- Support billing system enhancements, testing, and validation to
ensure accurate processing and reliable financial data.
- Escalate complex billing issues, contractual questions, and
significant financial discrepancies to appropriate leadership.
- Maintain confidentiality and professionalism when handling
sensitive customer and financial information.
- Complete required company development, safety, and compliance training.
- Adhere to BLS policies, DOT and OSHA regulations, C-TPAT best
practices, and applicable ISO quality management standards.
- Perform other duties as assigned.
Join a team where accuracy, collaboration, and continuous
improvement matter. At Benore, your ability to solve complex billing
challenges and improve financial processes will help support the
reliable service our customers depend on every day.
Requirements
Requirements
- Associate degree in Accounting, Finance, Business
Administration, or a related field preferred, or an equivalent
combination of education and relevant experience.
- Coursework toward a degree in Accounting, Finance, Business, or a
related discipline preferred.
- Experience in customer billing, accounts receivable,
transportation billing, or related financial processes preferred.
- Experience in transportation, logistics, or a service-based
business environment is a plus.
- Proficiency in Microsoft Office 365, particularly Excel, with
intermediate to advanced skills in lookups, conditional formulas,
data filtering, reconciliations, and structured calculations.
- Strong analytical and problem-solving skills, with the ability to
evaluate information from multiple sources and identify
relationships between transactions.
- Excellent attention to detail and a commitment to maintaining
accurate financial records and supporting documentation.
- Ability to investigate discrepancies, communicate findings
clearly, and collaborate with other departments to resolve billing issues.
- Experience with transportation management systems (TMS),
accounting software, reporting tools, and customer billing portals
preferred.Strong organizational and time management skills, with the
ability to manage competing priorities and meet deadlines.
- Professionalism, integrity, sound judgment, and the ability to
maintain confidentiality when working with financial and customer information.
Benefits
Benefits & Compensation
At Benore Logistic Systems, Inc., we offer competitive
compensation, industry-leading benefits (after 90 days of employment),
and a culture that values professional growth and work-life balance.
Here are the various programs we offer:
Compensation & Retirement
- Competitive pay and 401(k) matching
- Section 125 Pre-Tax Benefit Plan
Health & Wellness
- Comprehensive medical, dental, and vision coverage
- Health Savings Account (HSA) option
- 24/7 virtual healthcare through Teladoc & Telehealth Services
- Wellness programs for chronic conditions, including diabetes and
cancer support
- Employee Assistance Program (EAP) for mental health, legal, and
financial resources
Insurance & Financial Security
- Life & AD&D Insurance
- Short-Term & Long-Term Disability Insurance
- Critical Illness, Accident, & Hospital Indemnity Insurance
Work-Life Balance & Professional Growth
- Paid time off (PTO)
- Paid holidays and training
- Professional development and career advancement opportunities
- Employee engagement programs
- Referral program with incentives up to $2,000 (Eligibility
excludes Temporary Employees, Managers, Assistant Managers, Talent
Acquisition, Safety and Driver Supervisors, and Human Resources.)
At Benore, we provide a stable, rewarding career with benefits
designed to support your success. Apply today!
About Benore Logistic Systems, Inc.
Benore Logistic Systems, Inc., founded in 1994 in Erie, Michigan,
delivers top-tier supply chain, transportation, warehousing, and
on-site solutions nationwide. Led by CEO Jeffery Benore and Vice
President Joan Benore, we uphold our core principle, "A
Partnership in Performance," driving innovation and excellence.
“We challenge the status quo to be a stronger business partner,
employer of choice, and leader in sustainability.” – Jeffery M.
Benore, CEO & President
Apply Today!
Skills Required
- Associate degree in Accounting, Finance, Business Administration, or a related field, or equivalent education and relevant experience
- Coursework toward a degree in Accounting, Finance, Business, or a related discipline
- Experience in customer billing, accounts receivable, transportation billing, or related financial processes
- Experience in transportation, logistics, or a service-based business environment
- Proficiency in Microsoft Office 365, especially Excel, including lookups, conditional formulas, data filtering, reconciliations, and structured calculations
- Strong analytical and problem-solving skills
- Excellent attention to detail and commitment to accurate financial records and documentation
- Ability to investigate discrepancies, communicate findings clearly, and collaborate across departments
- Experience with transportation management systems, accounting software, reporting tools, and customer billing portals
- Strong organizational and time management skills, including managing competing priorities and meeting deadlines
- Professionalism, integrity, sound judgment, and ability to maintain confidentiality with financial and customer information
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The Company
What We Do
Benore Logistic Systems, Inc. is a family-owned, full-service supply chain management provider that delivers tailored transportation, warehousing, and integrated logistics solutions.
