Billing Operations Specialist

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Geneva, CHE
Hybrid
Artificial Intelligence • Cloud • Security • Software
Sonar is the trust and verification layer for AI code, and the industry standard for automated code review.
The Role
Who is Sonar?

Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it — your internal team, genAI, or third parties — resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by +7M developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile.

We believe in developing great products that are supported by great internal teams and a strong culture.  We are highly committed to and obsessed with the company, users, each other, and our open source community. We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily. 

We are deliberate with our decisions with high clarity of intention. At the same time, we feel extreme urgency and move forward quickly. 

And lastly, we are highly effective and operationally efficient. We operate collectively as One Team to accomplish our goals.

At Sonar, CODE is more than just an acronym – it's a mindset that defines daily operations. 

Why You Should Apply: 

At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster. Sonar helps to continuously improve code quality and code security while reducing developer toil. This means that developers can focus on doing more of what they love and less of what they don’t. Our solutions don’t just solve symptoms of problems – we help fix issues at the source – for all code, whether it's developer-written, AI-generated, or from third parties.

We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: supercharge developers to build better, faster.

The Impact You Will Have:
The Billing Operations Specialist is a highly visible, execution-focused expert responsible for managing the final, critical steps of the quote-to-cash (QTC) process. This role demands exceptional attention to detail and the ability to process high volumes of orders with surgical accuracy.

As the guardian of operational compliance, your work directly impacts revenue recognition, cash collection, and overall customer satisfaction. You will own daily, detailed queue management, ensuring seamless billing execution and strict adherence to financial standards like ASC 606.

This role is a fixed term contract until end of December 2026.

What You Will Do Daily:

  • Order Processing and Fulfillment Execution
  • Own the execution and processing of all "Closed-Won" orders in Salesforce (SFDC), ensuring every data point matches the final executed contract.
  • Meticulously manage the order fulfillment process, ensuring accurate and timely delivery of license key provisioning to customers.
  • Maintain strict Service Level Agreements (SLAs) for order processing, particularly during high-volume periods, to ensure business continuity and sales velocity.
  • Invoicing Compliance and Integrity
  • Generate and validate customer invoices, ensuring adherence to internal financial controls and compliance with ASC 606 revenue recognition standards.
  • Perform daily and weekly reconciliations of orders, invoices, and revenue schedules to guarantee the integrity of financial reporting data within the Post-Billing Case Queue.
  • Proactively identify and flag non-standard terms (e.g., custom payment terms, unique discounts) that could impact the timing or amount of revenue recognition.
  • Cross-Functional Issue Resolution
  • Act as the primary point of contact for resolving complex billing, invoicing, and fulfillment issues escalated by Finance, Sales, or Customer Success.
  • Utilize Salesforce, Stripe, and other internal systems to investigate discrepancies, determine root causes, and process necessary adjustments (credit memos, billing corrections).
  • Time Commitment and Visibility
  • Due to the high-volume, deadline-driven nature of this role, extended hours and potential weekend support are required during End of Month (EoM) and End of Quarter (EoQ) close periods.
  • Maintain high visibility and responsiveness during critical windows to prevent processing delays and ensure zero carryover.

The Experience You Will Need:

  • 3-5 years of experience in Billing Operations, Revenue Operations, or Finance within a high-growth SaaS or B2B technology environment.
  • Advanced functional expertise in Salesforce (SFDC) and CPQ is required.
  • Experience with billing platforms (e.g., Stripe, NetSuite, or Zuora) is highly preferred.
  • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
  • Strong working knowledge of ASC 606 and general revenue recognition principles.

We Value Diversity, Equity, and Inclusion:

At Sonar, we believe that our diversity is our strength. We are a global company that values and respects different backgrounds, perspectives, and cultures.

We are committed to fostering a diverse and inclusive work environment where everyone feels valued and empowered to contribute their best. We are proud to be an equal opportunity employer and welcome all qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

All offers of employment at Sonar are contingent upon the precise results of a comprehensive background check and reference verification conducted before the start date.

We do not currently support visa candidates in the US.

Applications that are submitted through agencies or third party recruiters will not be considered. 

What the Team is Saying

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The Company
HQ: Geneva
800 Employees
Year Founded: 2008

What We Do

Sonar provides the essential verification layer for the AI-driven development era, ensuring all code—whether human-written or AI-generated—is code you can trust. Today, AI coding tools are generating explosive volumes of code. This has created an "engineering productivity paradox" : faster code writing doesn't automatically lead to faster, safer software delivery. The new bottleneck is verification. Sonar solves this. Integrating code quality and code security into a single platform (SonarQube), Sonar delivers deterministic, repeatable, and actionable code verification at scale, analyzing over 750 billion lines of code daily to ensure software is secure, reliable, and maintainable. For organizations, Sonar provides the critical SDLC governance and compliance reporting needed to de-risk AI adoption and manage standards at scale. We empower teams to "vibe, then verify" — innovating at the speed of AI without sacrificing the quality, security, or maintainability of their codebase. We are driven by a deep belief in our people, a commitment to excellence, and an unwavering dedication to delivery. We operate as a united group where our collective success is the sum of each individual's contributions. Our company culture is driven by the values of CODE: Committed, Obsessed, Deliberate & Effective. This mindset reflects our culture of creativity, collaboration, and pride in the work we do. Rooted in the open source community, Sonar’s solutions support over 35 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by 7M+ developers worldwide, including Snowflake, Booking.com, Deutsche Bank, AstraZeneca, and Ford Motor Company. Sonar is headquartered in Geneva, Switzerland with additional offices in Austin, Texas; Bochum, Germany; London, Singapore, and Tokyo. The company is rapidly growing with over 750 employees! Join us in our mission to solve the trillion-dollar challenge of bad code!

Why Work With Us

We are a product-first company, with a people-first culture. Every employee has the opportunity to grow and learn. We promote from within, provide regular feedback and professional development opportunities, value the right to fail along with respect and kindness and work with team members to achieve their full potential.

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Sonar Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At Sonar, we require employees to come into the office 3 days/week.

Typical time on-site: 3 days a week
HQGeneva Office (HQ)
Annecy Office
Austin, TX office
Bochum Office
London Office
Singapore Office
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