Traba’s mission is to empower businesses and workers to reach their full productivity and potential. Traba is a technology company that is revolutionizing the broken staffing industry through a marketplace that connects light industrial businesses with reliable talent while providing workers with flexible and meaningful opportunities. By connecting both, new levels of productivity, earning potential, and avenues for growth are unlocked. We’re proud to be backed by the world’s best investors, such as Founders Fund, Khosla Ventures, and General Catalyst.
Position Overview: We’re seeking a detail-oriented and experienced Customer Operations Specialist who will play a key role in processing payments and ensuring the accuracy and efficiency of our invoicing processes for business clients. This individual will work closely with our business operations team, ensuring timely and accurate invoicing, generating custom reports, and supporting process enhancements. The ideal candidate will have experience with payroll platforms, data entry, with a keen eye for detail and a commitment to operational excellence.
What You’ll Do:
Identify opportunities for process enhancements and work with management to implement improvements that streamline invoicing and reporting processes
Process timesheets from customers to accurately generate invoices for our business clients
Create and maintain custom reports related to invoicing, timesheets, and payroll adjustments to meet the unique needs of each client
Collaborate closely with the business operations team to improve administrative workflows and provide a seamless experience for our clients
Address and resolve support issues related to invoicing and timesheet discrepancies in a timely manner
Ensure compliance with internal and customer systems and standard operating procedures (SOPs) related to invoicing and timesheet processing
Assist with the development of SOPs to streamline internal payment processes and invoicing accuracy
What We’re Looking For:
Experience: 2+ years of experience in Data Entry, AR/AP, Payroll, Workforce Management or as a Payment Specialist
Data-Driven Mindset: Strong analytical skills, Ability to generate and interpret custom reports related to timesheets, invoicing, and pending adjustments
Collaborative & Team-Oriented: Excellent communication and collaboration skills, particularly with cross-functional teams such as business operations and product development
Self-Starter & Results-Driven: A proactive mindset and willingness to work hands-on to resolve issues and improve processes
Job details and benefits:
Competitive pay with opportunity to grow into bigger responsibilities and rewards
Opportunity to work with a highly competent team to grow yourself as a professional
If you're excited about helping us build a positive, safe, and trusted experience for our workers and businesses, then we want you on our team. Apply now and let's revolutionize productivity and the supply chain.
Equal Opportunity Employer
Traba is dedicated to promoting Equal Opportunity employment practices. We evaluate all applicants without discrimination based on race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other characteristics that are legally protected by local, state, or federal regulations. We encourage applicants from a variety of backgrounds, experiences, and skill sets.
Our ValuesDream Big - We are on a path to change the world for the better. We create and communicate a bold direction that inspires a life-changing vision. We don’t sacrifice long-term value for short-term results.
Olympian’s Work Ethic - Changing the world never comes easy. We work harder, longer, and smarter, not just two out of three. We put everything we have on the field.
Growth Mindset - We confront the toughest challenges head-on and persevere. Sometimes we fail, but we brush ourselves off, adapt, learn, and push forward with resilience.
Customer Obsession - We go the extra mile for our workers and businesses. We remain focused on delivering high-quality products and services that solve these often overlooked communities’ problems.
What is light industrial labor?Light industrial flexible staffing is a $50B labor market that encompasses entry-level jobs in warehouses & distribution centers. These workers pack boxes, load trucks, and manage warehouse operations to keep supply chains running at peak efficiency.
#BI-Remote
Skills Required
- 2+ years of experience in data entry, accounts receivable/accounts payable, payroll, workforce management, or payment specialist work
- Strong analytical skills and ability to generate and interpret custom reports involving timesheets, invoicing, and pending adjustments
- Excellent communication and collaboration skills with cross-functional teams
- Proactive, self-starting, hands-on approach to resolving issues and improving processes
- Strong attention to detail and commitment to operational excellence
Traba Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Traba and has not been reviewed or approved by Traba.
-
Fair & Transparent Compensation — Pay is considered clearly listed upfront on the platform, allowing workers to assess shift value before committing. Access to fast payouts is available on eligible shifts once conditions are met.
-
Healthcare Strength — Corporate roles are described as offering comprehensive medical, dental, and vision coverage with an HSA. Access to One Medical and mental-health options strengthens the health offering.
-
Wellbeing & Lifestyle Benefits — Corporate employees are provided lifestyle perks such as gym access, stocked kitchens, dinners for late work, commuter benefits, and company outings. Flexible PTO, paid sick days, and development tracks further round out the package.
Traba Insights
What We Do
Traba is the AI operating layer for the industrial supply chain. We started in workforce—temp staffing, the biggest operational pain point for the manufacturing and logistics customers we serve—and used it to embed ourselves inside their daily operations and create a far better customer experience through technology. Now those same customers are pulling us beyond staffing into the broader operational workflows that run their facilities. That foundation gave us proprietary data from millions of shifts and deep enterprise relationships. But our edge is more than data: by connecting to the systems running across every facility and activating the workers already on our platform to execute against them, we are building applied AI that drives real productivity gains and transforms how the global supply chain operates at scale. We are backed by Founders Fund, Khosla Ventures, and General Catalyst.
Why Work With Us
Physical work spaces are decades behind software. We have a trillion dollar opportunity to introduce orchestrated agents within the industrial supply chain which will bring software advances into an antiquated, inefficient defensible physical space. Technical talent is top tier and we're working on frontier applied AI.
