Northwest Respiratory Services seeks an experience Billing Operations Manager to lead our billing operations team and drive process excellence across the organization. In this role, you will provide strategic leadership, oversee daily billing operations, support team development, and ensure accurate and timely revenue cycle performance.
The ideal candidate is a collaborative leader with a strong background in medical billing operations, process improvement, and team management. If you are passionate about developing high-performing teams, optimizing workflows, and contributing to organizational success, we'd love to hear from you.
Essential Duties and Responsibilities:
- Lead and develop a team of billing professionals, providing coaching, mentorship, and performance management
- Oversee the daily operations of the billing department to ensure accurate and efficient processing of invoices, claims, and payments
- Conduct and administer monthly financial reporting and support organizational financial objectives
- Establish staff schedules and assignments based on workload and operational needs
- Direct recruitment, hiring, onboarding, and training efforts for billing team members
- Monitor departmental performance and ensure timely completion of month-end close activities
- Evaluate employee performance, provide regular feedback, and establish individual and team goals
- Maintain a comprehensive understanding of front-end and back-end billing operations, workflows, and processes while serving as an escalation resource
- Collaborate with internal departments to resolve billing discrepancies and improve operational effectivensss
- Develop and maintain computerized record management systems and reporting tools
- Support key performance initiatives focused on metrics such as Third-Party Billing %, Days Sales Outstanding (DSO), and Account Receivable (AR) Aging.
- Stay informed on insurance payer requirements, contract changes, and industry best practices
Benefits and Compensation:
- $90,000-$130,000 per year
- Health, Dental, Vision Insurance
- Employer Paid Life Insurance
- Matched 401k Eligibility on Day One of Employment
- FSA Account (Medical and/or Dependent)
- Pet Insurance
- Short Term and Long Term Disability
- Accident, Hospital Indemnity, and Critical Illness Insurance
- Vacation, sick, and paid holidays
- Flexible start times
Qualifications
Key Qualifications:
- Bachelor's degree in business management, or related field
- 6-8 years of management and leadership experience
- 3-5 years of medical billing experience
- Strong communication and interpersonal skills with the ability to effectively engage employees and stakeholders
- Excellent organizational and time-management skills with the ability to prioritize multiple responsibilities
- Proficiency in financial reporting, workflow management, and team supervision
- Strong analytical and problem-solving abilities
We look forward to seeing your application and the opportunity to speak with you further!
Northwest Respiratory Services is a privately held, regional leader in the respiratory product and service industry. We proudly serve patients in their own homes, assisted living facilities, skilled nursing facilities, and veterans receiving care from the VA Hospital. Since 1976, we have been a trusted partner, dedicated to the highest standard of care at the best possible value.
Northwest Respiratory Services is an EO Employer – M/F/Vets/Disabled
Skills Required
- High School diploma or GED
- Bachelor's degree in business administration, accounting, or related
- 6-8 years of management/leadership experience
- 3-5 years of medical terminology and billing experience
- Familiarity with different insurance contracts and payers
- Familiar with NRS payers and back end departments
- Experience in HME billing
- Process and workflow improvement experience
- Team and leadership development experience
- Strong verbal communication skills with clients and employees
- Basic mathematical skills (add, subtract, multiply, divide)
- Ability to organize and manage multiple priorities with little supervision
- Adherence to safety and security procedures
What We Do
Northwest Respiratory Services LLC is a privately held, regional leader in the respiratory product and service industry. Specializing in oxygen, respiratory, sleep, and wound therapy products, they serve the senior care market and patients in their homes, assisted living facilities, skilled nursing facilities, and VA Hospitals across the Upper Midwest, dedicated to providing high-quality care and professional service.
