What you will do
- Lead, coach, and support a team of billing professionals to ensure high performance and accountability
- Act as the primary escalation point for complex billing inquiries
- Resolve customer issues in a timely, professional, and customer-focused manner
- Build and maintain strong relationships with key customers, including those with ongoing billing inquiries
- Oversee the end-to-end billing process to ensure timely and accurate invoice generation and distribution
- Review billing outputs to identify discrepancies or potential issues
- Proactively resolve billing concerns to minimize downstream impact
- Support broader month-end close activities in collaboration with the Finance team
Candidate Profile
- 5 years of billing experience; 1 – 2 years of management experience
- Degree in Finance or Accounting or in a related field
- Critical thinking and sound decision-making skills
- Strong communication skills (verbal and written)
- Leadership skills & Management experience
- Excel skills: creating and reading reports, basic formulas, pivot tables, vlookups, count ifs, etc
- Word and PowerPoint knowledge
- Salesforce experience would be nice but not required
Skills Required
- 5 years of billing experience
- 1-2 years of management experience
- Degree in Finance or Accounting or related field
- Critical thinking and sound decision-making skills
- Strong verbal and written communication skills
- Leadership skills and management experience
- Excel skills: reports, basic formulas, pivot tables, VLOOKUPs, COUNTIFs
- Knowledge of Word and PowerPoint
- Salesforce experience
Daniels Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Daniels Health and has not been reviewed or approved by Daniels Health.
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Healthcare Strength — Company materials indicate medical, dental, and vision coverage are available on day one. Early eligibility is cited as a contributor to overall compensation value in some roles.
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Leave & Time Off Breadth — PTO and sick time are advertised as starting on the first day. Predictable schedules in certain teams are highlighted as supporting the practical use of time off.
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Strong & Reliable Incentives — Sales and account roles highlight base pay plus uncapped commission and mileage reimbursement. These structures are portrayed as making total compensation competitive for those positions.
Daniels Health Insights
What We Do
MAKING HEALTHCARE SAFER The philosophy that guides Daniels - striving to make a safer environment for everyone involved in healthcare. Daniels has operations in Australia, USA, Canada, New Zealand, UK, Europe and South Africa and is widely regarded as a leader of innovation in the medical waste space. Daniels' flagship product - the Sharpsmart collector, was launched in 1999 and is now used in thousands of healthcare facilities around the globe. It has been peer reviewed in numerous medical journals with findings that indisputably assert it as the safest sharps collector in the world. Through education, innovation and service, we are committed to make the healthcare industry safer for the people who work in it and continually drive the development of ecologically sustainable solutions to reduce the environmental impact of medical waste.
