Billing Lead

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Job Summary
The Billing Senior Associate II proactively processes all billing transactions in coordination with their assigned primary billers utilizing the most effective and efficient procedures and systems to facilitate the timely billing for services delivered by the firm in accordance with Firm policies.

This position assists billers and external client servers in resolving advanced billing issues. The Billing Senior Associate II is responsible for the oversight of 3-5 Billing Associates/Senior Associate I, and the processing of advanced billing tasks/scenarios.

This position also assists with the reviewing of work and training of new or existing team members as well as serves as a lead on team projects or sub-service line.

Essential Duties

• Advanced professional billing duties include but are not limited to:
• Initiate and complete advanced billing tasks in accordance with all professional billing expectations for assigned primary billers.
• Reporting & Analysis duties may include but are not limited to: 
• Understand and be able to articulate the impact/effects of all financial concepts related to billing as well as impact to the firms standardized reporting.
• Independently investigates advanced billing issues and processes invoice adjustments to ensure invoice and margin accuracy. 

Duties may include but are not limited to: 

• Mentor for sub-service line or 3-5 Billing Associates/Senior Associate I. Team members may or may not be in the same physical location as you and may be in a Hybrid/Fully remote status.
• Reviewing of work and training of new or existing team members.  
• Training duties may include but are not limited to: 
• Train and educate assigned primary billers and external client servers (both individual and/or group settings) on billing best practices and financial concepts related to billing as well as impact to the firms standardized reporting.
• Manage billing email boxes
• Other duties as assigned

Minimum Qualifications

EDUCATION/CERTIFICATIONS

• Associate's degree with an accounting focus or equivalent experience – Required   
• Bachelor’s degree or equivalent experience – Required
• Accounting or Finance major – Required

TECHNICAL/SOFT SKILLS

• Proficient in Microsoft Office - Required
• Ability to learn, implement and train others – Required
• Ability to work in a large, complex, dynamic organization where a high degree of ambiguity and change exists – Required
• Ability to work effectively with all levels of employees including senior leadership – Required
• Ability to work autonomously and as a team leader – Required
• Strong problem solving and analysis skills – Required
• Strong organization, prioritization and time management skills – Required
• Exposure to problem solving using AI tools, and ability to query current working models - Required

EXPERIENCE

• 5+ years relevant experience – Required  
• Prior professional billing experience – Required  
• Professional services experience – Preferred

LEADERSHIP SKILLS

• Ability to supervise, direct and review the results of projects or assignments – Required  
• Demonstrated success in influencing and engaging stakeholders, building collaborative relationships while managing conflicting priorities – Required
• Demonstrated ability to respond positively to changing circumstances, seek and implement change to drive business improvement, and serve as a model of change - Required
• Strong communication skills: Able to communicate effectively with people at all levels of the firm – Required
• Able to motivate, inspire and develop individuals and teams to collaborate and deliver to their highest potential – Required

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.  

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.  

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected].