Billing Analyst

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The Revenue Billing Analyst will be responsible to handle end-to-end SaaS Billing processes. He/she will be responsible to handle all billing inquiries from both internal and external stakeholders. Analyze and process Sales Orders and generate Invoices in accordance with the Finance team's SLA and company revenue policies. 
Located in Pune, the candidate will be expected to actively contribute to the overall company Billing/Invoicing process part of the Quote-to-Cash function. In addition, the candidate will support the Revenue team in areas such as review of contract dates, revenue recognition dates, payment terms and follow-through on account discrepancies. The role requires daily coordination with various teams, including Order management, Sales Operations, Accounts Receivable, Customer Service/Fulfillment, Revenue, Sales and Legal.

Key responsibilities include:

• Analyze and interpret customer contracts/signed documents to determine Sales Order/Invoice requirements
• Bill Sales Orders & generate Invoices with efficiency and accuracy of the transactions.
• Review & process Return Authorizations per finance policy
• Review & process Credit memos per finance policy
• Generate manual invoices based on customer/partner specificities
• Analyze Custom Billing schedule needs and generate billing schedules with proper approvals.
• Track and record set of future Sales Orders for multi-year deals
• Track Sales Order with non-standard terms
• Collaborate and co-ordinate with various teams namely Sales Operations, Order Management, Revenue, Customer Support, Legal, AR & Collections team
• Recommend and implement billing solutions using current technology to maximize efficiency and accuracy of existing systems & processes.
• Assist with testing the accuracy of system enhancements designed to accommodate billing solutions.
• Analyze Customer/Partner requirements through AR & Tax Teams and take necessary actions
• Support internal and external Audit needs
• Generate and share required reports, reconciliations, etc

You are/have:

• A strong team player with a positive, service-oriented attitude who is highly sensitive to details.
• Hands-on, detail-oriented, and well organized.
• A superior problem solver possessing the initiative to identify/investigate issues and solution.
• Excellent multi-tasker who has strong time and project management skills and understands the importance of planning in advance to meet deadlines that include multiple review points and iterations
• Strong communicator, both written & verbal; reliable and responsive to email and phone communications.
• Highest level of integrity and good judgment with the ability to effectively deal with highly sensitive, confidential information
• Flexibility to work extended hours when required (typically month-end/quarter-end)
• Shift Requirement:  US shift

Qualifications

• Bachelors Degree and above
• 0-2 years of experience in sales order processing or billings highly desirable.
• Experience in supporting Billing at a public SaaS company highly desirable
• Salesforce & NetSuite experience highly desirable
• Basic understanding of US GAAP rules relating to revenue recognition a plus
• Working knowledge of Microsoft Office
• Excellent attention to detail and organizational skills