At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.
Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down.
There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!
What your days might look like
Reporting to our Head of Financial Operations, you will assist on our end-to-end customer billing processes and drive projects to improve and advance our billings function. The ideal candidate will have an investigative mindset and approach to problem solving, a willingness to learn and be able to adapt to an ever changing fast paced environment.
This is a full time position supporting the APAC timezone (8.30am - 5.30pm PH time, Weekday Day Shifts)
As our Billing Analyst, you'll be responsible for:
- Handle billing queries from both internal and external streams.
- Assist our end-to-end customer billing processes
- Assist with monthly bill runs
- Execute on billing system administration, including customer accounts, product catalogue, subscriptions and workflows
- Provide monthly billing reports and analysis
- Manage adjustments to billing accounts and ad hoc billing
- Assist with the wider Finance team on key business projects
What you'll bring:
- General understanding of billing functions and processes
- One - two years within a similar role
- Experience with Zuora or another SaaS billing system
- Intermediate level of Microsoft Excel experience
Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we'll empower you to let your talents shine.
The EH Way
The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page:
In short, you’ll love working with us if:
- Revolutionising employment gets your heart racing.
- You thrive on the flexibility (and responsibility) of a remote-first business.
- Our values align, and shape how you show up every day.
- You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.
Plus, you’ll get to enjoy a number of great perks, including:
- A generous budget for your home office.
- Cutting-edge tools and technology.
- Reward and recognition programs - because great work should be recognised and rewarded.
- Cashback offers and discounts on popular brands through our Swag app.
- Employee Share Option Program: be an owner of Employment Hero.
- Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025.
Are we a match?
Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.
At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here:
Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.
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What We Do
The smarter way to manage people, payroll and productivity. For small and medium businesses with big ambitions. At Employment Hero, we’re an ambitious group of people on a mission to make employment easier and more valuable for everyone. We like to stay ahead of the curve and provide our team with tools to innovate. We pride ourselves on our inclusive, innovative culture that rewards and recognises our team for great work. Since our inception in 2014, we’ve had enormous growth (we're talking 100% YoY). After taking Australia by storm, we set out to take on the rest of the world, launching internationally in New Zealand, The United Kingdom, Malaysia and Singapore – with many more to come. But our mission doesn't end there. After working with small businesses across the globe, we saw how much employees needed a tool designed to fight the rising cost of living, gain control over their finances, and make work more rewarding. Enter Swag: a world-first employment superapp that redefines the way employees work, save and get paid. Oh, and we don’t want to toot our own horn (actually yes, we do), but others think we’re pretty cool too – we’ve received many awards for reaching some seriously ambitious goals including: * Deloitte Technology Fast 50 2022, ranked #38 in Australia * Raised $181M achieving unicorn status February 2022 * LinkedIn Top 25 Startups 2021, ranked #2 in Australia * The Australian Top 100 Innovators List 2021 * Raised $140M Series E round led by Insight Partners July 2021 * Raised $45M Series D round led by Seek 2021 * Deloitte Technology Fast 50 2020, ranked #42 in Australia * LinkedIn Top 10 Startups 2020 * Raised $22M Series C Round led by Seek July 2019 * Raised $8 mill series B round led by Seek and OneVentures * Deloitte Technology Fast 50 2019, ranked #20 in Australia For more information visit: www.employmenthero.com
