The Billing Administrator is primarily responsible for job tasks associated with billing, including but not limited to preparing and issuing invoices, verifying billing data, and ensuring billing tasks are completed timely and accurately. The individual must possess excellent numerical and data entry skills, and strong attention to detail. Must have effective communication and interpersonal skills, the ability to work independently, and the ability to prioritize tasks and meet deadlines in a fast-paced environment.
Job Responsibilities:
- Ensuring accurate and proper customer onboarding into Sage Intacct.
- Updating customer information as needed.
- Reviewing billing documents for accuracy and completeness, resolving any discrepancies as needed.
- Preparing and assembling documentation to ensure complete billing invoice packages prior to distribution.
- Ensuring all billing is allocated to the proper departments.
- Assisting the operations team in all billing requests and issues.
- Assisting in investigating and resolving billing discrepancies and errors.
- Communicating with the operations team to answer billing inquiries and resolve payment issues.
- Collaborating with internal teams, to ensure seamless billing processes and clean month end closings.
- Maintaining proper documentation of billing activities.
- Generating reports related to billing activities and account receivables.
- Performing special projects delegated from management as needed.
Key Interactions:
- Engagement with all leaders and stakeholders.
- Engagement with all employees organizationally as needed.
- Partnership with the Billing Team.
Requirements (Knowledge, Abilities, Skills, and Education and/or Experience:
- Proven experience as a Billing Specialist, Admin or similar role.
- Excellent numerical and data entry skills.
- Strong attention to detail and accuracy.
- Proficiency in using MS Excel.
- Experience with billing software Sage Intacct a plus but not required.
- Effective communication and interpersonal skills.
- Ability to work independently and prioritize tasks effectively.
- Ability to prioritize tasks and meet deadlines in a fast-paced environment.
Working Conditions and/or Physical Requirements
- Office-based role.
- Attention to detail, organization skills, and the ability to work in various physical positions, including standing, sitting, and walking.
About UG2:
Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. At UG2, we set the standard in facility services through our relentless pursuit of innovation and excellence. We take pride in exceeding client expectations and fostering a culture of continuous improvement.
Every team member is integral in shaping our strategy and driving our mission. By embodying our commitment to service excellence, they directly contribute to UG2's growth and our reputation for delivering unparalleled results in a client-focused industry.
Based on experience
Skills Required
- Proven experience as a Billing Specialist, Administrator, or in a similar role
- Excellent numerical and data entry skills
- Strong attention to detail and accuracy
- Proficiency in Microsoft Excel
- Experience with Sage Intacct
- Effective communication and interpersonal skills
- Ability to work independently and prioritize tasks effectively
- Ability to meet deadlines in a fast-paced environment
What We Do
UG2 is a leader in integrated facility services, providing a high standard of janitorial, operations, maintenance, and workplace solutions. They specialize in delivering professional facility services across diverse markets, including commercial, corporate, education, healthcare, life science, public venue, retail, and industrial sectors, with a mission to set a new standard of excellence and create the next generation of leadership in the industry.
