The Role
The Billing Specialist executes end-to-end billing, including order entry, invoicing, cash application, and resolution of issues while ensuring compliance with policies.
Summary Generated by Built In
Position Summary This position reports to the Lead Billing Specialist and provides end‐to‐end billing execution across all products and customer types, including standard commercial and E‐Rate customers. Responsibilities include accurate order entry, timely invoicing, proper cash application, and effective resolution of billing issues while maintaining compliance with internal controls and billing policies. The Billing Specialist ensures accurate billing for fiber transport, Ethernet, Hosted Voice/OneVoice, Managed Services, and E‐Rate funding programs , while being fully cross‐trained to provide redundancy, consistency, and continuity of billing operations.
Key Responsibilities -Billing Execution & Order Entry : Perform accurate order entry, establish charges, validate service activation dates, ensure billing aligns with agreements. -Monthly Billing Operations : Generate/review invoices, resolve discrepancies, support billing close deadlines. -Cash Application & Payment Research : Apply payments, research discrepancies, coordinate with Collections. -Billing Research & Adjustments : Handle inquiries, prepare credits/rebills, maintain audit‐ready documentation. -E‐Rate Billing Support : Perform invoicing, ensure compliance, coordinate with E‐Rate specialists. -Cross‐Functional Coordination : Partner with Sales, Service Fulfillment, -Customer Care, Collections, and Accounting. -Controls & Continuous Improvement : Follow policies, support audits, recommend process enhancements.
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Skills Required
- Accurate order entry and billing execution
- Experience with invoicing and cash application
- Ability to resolve billing discrepancies
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The Company
What We Do
Distro is an AI-powered platform designed to enhance the efficiency and productivity of distributor sales teams. By automating manual recruiting and sales tasks, the company helps teams move faster, reduce costs, and improve hiring outcomes. Their technology focuses on optimizing counter and inside sales operations, providing tools that assist recruitment and sales processes while maintaining human oversight in final decision-making.
