Bilingual Strategic Cuisines Account Executive (Mandarin) - Toronto

Posted 8 Days Ago
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Toronto, ON, CAN
In-Office
140K-185K Annually
Entry level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
We empower the restaurant community to delight guests, do what they love, and thrive.
The Role
Sell Toast’s restaurant technology platform to Asian cuisine restaurants across the greater Toronto area. Responsibilities include following up on marketing-qualified leads, generating referrals, conducting discovery calls and product demonstrations in Mandarin, preparing quotes and contracts, closing new business, positioning Toast against competitors, and supporting successful customer onboarding. Fluency in written and spoken Mandarin and English is required. The role is home-office based and requires living locally in the territory.
Summary Generated by Built In

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

This is a bilingual Mandarin field sales opportunity based out of a personal home office. You must live local to your territory in the greater Toronto area. This role is for a current vacancy.

As a Strategic Cuisines Account Executive, you will help grow Toast’s presence within the Asian Cuisine restaurants. Using a consultative sales approach, you will convert inbound demand, generate new opportunities through referrals, and build trusted relationships with restaurateurs. By delivering a high quality, language inclusive experience, you will identify each restaurant’s needs and recommend how Toast’s end-to-end platform helps their business run better. Your role will focus on driving new customer growth through calls, demos, and closing contracts in the customer’s preferred language.

A day in the life (Responsibilities) 

  • Following up on marketing qualified leads in the market you support
  • Conducting discovery calls & product demonstrations in your customer’s preferred language
  • Creating and reviewing quotes and contracts in your customer’s preferred language
  • Ensure our onboarding team and customer are set up for success post sale
  • Understand the competitive landscape in your market (strengths, weaknesses, benefits) to best position Toast.
  • Your Mandarin skills will be used on the job to communicate with Mandarin-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast.  
  • As with most internal business at Toast, the job application and interview process for this role will be conducted primarily in English.
  • Toast will not sponsor applicants for work visas for this role.

What you'll need to thrive (Requirements)

Fluency in both oral and written English and Mandarin is required for this role. Prior Sales experience preferred. Ability to work in a fast-paced environment. An entrepreneurial and feedback driven mindset.

What will help you stand out (Nice to Haves/Nonessential Skills)

  • Restaurant Operations Experience
  • Experience using Salesforce to keep track of Sales activities
  • Sandler Sales Training

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible).

Total Targeted Cash
$140,000$185,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Skills Required

  • Fluency in both oral and written English and Mandarin
  • Ability to work in a fast-paced environment
  • Entrepreneurial and feedback-driven mindset
  • Live locally in the greater Toronto area and work from a personal home office
  • Prior sales experience
  • Restaurant operations experience
  • Experience using Salesforce to track sales activities
  • Sandler sales training

What the Team is Saying

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The Company
HQ: Boston, MA
5,000 Employees
Year Founded: 2011

What We Do

Toast is the all-in-one platform built for restaurants of all sizes. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business, including point of sale, payments, supplier management, digital ordering and delivery, marketing and loyalty, and team management. By serving as the restaurant operating system across dine-in, takeout, and delivery channels, Toast helps restaurants increase revenue, streamline operations and deliver amazing guest experiences.

Why Work With Us

Our recipe for an awesome workplace: One splash of friendship A dollop of impact A sprinkle of no hierarchy & A heavy spoonful of individuality Mix these ingredients in a fast-paced and hardworking environment. Best paired with a side of interesting people who always bring their whole selves to work. *100% Sunday scary free

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Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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