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The Role
Drive revenue across the Americas by partnering with Account Executives to close mid-market and enterprise deals through technical demonstrations, solution design, and technical discovery. Provide product feedback to influence roadmap, create enablement content, and elevate sales team technical capabilities. Design integrations, document technical handoffs, and monitor market trends.
Summary Generated by Built In
At Brevo, we’re not just building a CRM. With our technology, we’re helping millions of organizations build lasting relationships with their customers.
From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful, and built to scale with every ambition. We give businesses a clear view of the customer journey, so they can focus on what matters: connection.
As a certified B Corp, we’re proud to grow with purpose, committed to high standards of social and environmental impact, not just performance.
Today, more than 500,000 businesses across 180 countries—from NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, cut through complexity, and deliver results. Our reliable technology and 75+ integrations help them create unparalleled customer experiences, without the usual tech headaches.
We recently exceeded 200m ARR and reached a major milestone by becoming a Unicorn, backed by strong growth and global expansion - and we’re just getting started!
Reporting to the Leader of Sales Engineering, the Sales Engineer drives revenue growth in the Americas while serving as the critical link between market needs, product strategy, and sales team effectiveness. This role balances three core missions: closing new business (primary focus), establishing a product feedback loop, and enhancing the technical capabilities of the sales team.
Your Impact at Brevo:
- Revenue Generation: Partner with Account Executives to win deals through technical excellence; conducting tailored demonstrations, design solutions for complex integration requirements, leading technical discovery, and addressing objections throughout the sales cycle. Execute comprehensive deal handoffs to onboarding teams with detailed technical documentation.
- Product Intelligence & Feedback Loop: Serve as the voice of the market by systematically capturing and communicating insights that shape Brevo's product roadmap. Track and quantify MRR lost due to product limitations or missing features. Participate in regular product feedback sessions with Product Management, providing competitive intelligence, market trend analysis, and feature request prioritization based on revenue impact
- Product Enablement: Collaborate with the Sales Enablement Director to maintain expert-level knowledge of Brevo's products and actively elevate the sales team's technical capabilities. Lead product training sessions, create technical sales collateral (demo scripts, integration guides, battle cards), and share best practices from successful customer conversations
- Design technical solutions addressing API integrations, data flow architecture, CRM system connectivity, and data migration strategies for mid-market (up to 2,000 employees) and enterprise prospects
- Maintain a structured repository of technical objections, competitive losses, and feature gaps with revenue impact analysis to inform product investment decisions
- Develop and deliver enablement content, including solution frameworks, technical positioning guides, and objection-handling techniques
- Monitor industry trends and integration ecosystem developments to ensure Brevo remains competitive in technical capabilities
Who You Are:
- Bilingual proficiency (English & Spanish) is required. You’ll work with customers across the Americas, so strong communication skills in both languages are essential.
- 4+ years of Sales Engineering or Solutions Consulting experience in B2B SaaS, with a proven track record supporting complex mid-market and enterprise sales cycles (deal sizes $5K-$15K MRR)
- Strong technical foundation in Marketing automation systems, API integrations, data modeling, and platform connectivity (POS, CMS, third-party systems), with ability to design end-to-end technical solutions
- Knowledge required on APIs (REST, GraphSQL), authentication methods (OAuth, API keys, JWT), web protocols (HTTP/HTTPS, DNS). Experience with Customer Data Platform tools is a plus!
- Demonstrated ability to partner effectively with Account Executives to drive revenue, typically supporting multiple AEs simultaneously while maintaining high win rates
- Experience collaborating with Product teams to translate market needs into product requirements, with the ability to quantify revenue impact of product gaps and competitive positioning
- Proven ability to create technical content and elevate team capabilities through knowledge sharing
- Exceptional communicator who translates complex technical concepts into business value for audiences ranging from IT administrators to Marketing C-level executives
- Analytical mindset with the ability to identify patterns across customer conversations, synthesize market insights, and provide strategic recommendations
- Self-motivated and organized, able to balance multiple responsibilities across revenue generation, product feedback, and team enablement in fast-paced environments
- A degree in engineering or a business school background with strong technical aptitude is preferred.
Why people love working at Brevo:
- Grow Your Career
- Opportunities to learn and develop your skills.
- Work in a collaborative, international team during an exciting growth phase.
- Join a bright, vibrant office where we grow together.
- Work-Life Balance & Fun
- Enjoy frequent team outings and activities.
- 20 vacation days to rest, recharge, and explore.
- Monthly lunch stipend to keep you fueled.
- Health & Wellness
- Comprehensive health, vision, and dental coverage.
- Access to WellHub to stay active.
- Family & Parental Support
- Generous parental leave top-up of up to 22 weeks.
- Financial Security
- Employer-matching retirement savings plan (up to 3%) to help you save for the future.
- Global & Team Connections
- Annual international team-building trips to connect with colleagues worldwide.
Skills Required
- Bilingual proficiency in English and Spanish
- 4+ years of Sales Engineering or Solutions Consulting experience in B2B SaaS
- Proven experience supporting complex mid-market and enterprise sales cycles (deal sizes $5K-$15K MRR)
- Strong technical foundation in marketing automation systems and platform connectivity (POS, CMS)
- Experience designing API integrations, data flow architecture, CRM connectivity, and data migration strategies
- Knowledge of APIs (REST, GraphSQL) and authentication methods (OAuth, API keys, JWT)
- Familiarity with web protocols (HTTP/HTTPS, DNS)
- Demonstrated ability to partner effectively with Account Executives and support multiple AEs
- Experience collaborating with Product teams and quantifying revenue impact of product gaps
- Proven ability to create technical content and deliver product enablement (demo scripts, integration guides)
- Exceptional communication skills, able to translate technical concepts for technical and non-technical stakeholders
- Analytical mindset to synthesize market insights and identify patterns across customer conversations
- Experience with Customer Data Platform tools
- A degree in engineering or a business background with strong technical aptitude
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The Company
What We Do
At Brevo, we’re not just building a CRM. With our technology, we’re helping millions of organizations build lasting relationships with their customers. From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful, and built to scale with every ambition. We give businesses a clear view of the customer journey, so they can focus on what matters: connection. As a certified B Corp, we’re proud to grow with purpose, committed to high standards of social and environmental impact, not just performance. Today, more than 500,000 businesses across 180 countries—from NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, cut through complexity, and deliver results. Our reliable technology and 75+ integrations help them create unparalleled customer experiences, without the usual tech headaches. We recently exceeded 200m ARR and reached a major milestone by becoming a Unicorn, backed by strong growth and global expansion - and we’re just getting started!
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