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The Role
The Sales Engineer drives revenue in the Americas by partnering with Account Executives, providing technical solutions, and enhancing sales team capabilities through product intelligence and enablement.
Summary Generated by Built In
Brevo is the leading and fast-growing Customer Relationship Management (CRM) suite designed to enable millions of organizations to connect with people using technology for their success. Our platform gives businesses a unified view of the entire customer journey, empowering them to grow with intuitive marketing and sales tools, including Marketing Automation, Email, SMS, WhatsApp, Chat, and much more. As a proud B Corp certified company, we are committed not only to performance but also to purpose; meeting high standards of social and environmental impact.
Today, more than 500,000 businesses across 180 countries, including Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales. Brevo reached ~$193 million ARR in 2024 (35% growth year on year) and has close to 1,000 employees globally.
Reporting to the Leader of Sales Engineering, the Sales Engineer drives revenue growth in the Americas while serving as the critical link between market needs, product strategy, and sales team effectiveness. This role balances three core missions: closing new business (primary focus), establishing a product feedback loop, and enhancing the technical capabilities of the sales team.
Your Impact at Brevo:
- Revenue Generation: Partner with Account Executives to win deals through technical excellence; conducting tailored demonstrations, design solutions for complex integration requirements, leading technical discovery, and addressing objections throughout the sales cycle. Execute comprehensive deal handoffs to onboarding teams with detailed technical documentation.
- Product Intelligence & Feedback Loop: Serve as the voice of the market by systematically capturing and communicating insights that shape Brevo's product roadmap. Track and quantify MRR lost due to product limitations or missing features. Participate in regular product feedback sessions with Product Management, providing competitive intelligence, market trend analysis, and feature request prioritization based on revenue impact
- Product Enablement: Collaborate with the Sales Enablement Director to maintain expert-level knowledge of Brevo's products and actively elevate the sales team's technical capabilities. Lead product training sessions, create technical sales collateral (demo scripts, integration guides, battle cards), and share best practices from successful customer conversations
- Design technical solutions addressing API integrations, data flow architecture, CRM system connectivity, and data migration strategies for mid-market (up to 2,000 employees) and enterprise prospects
- Maintain a structured repository of technical objections, competitive losses, and feature gaps with revenue impact analysis to inform product investment decisions
- Develop and deliver enablement content, including solution frameworks, technical positioning guides, and objection-handling techniques
- Monitor industry trends and integration ecosystem developments to ensure Brevo remains competitive in technical capabilities
Who You Are:
- Bilingual proficiency (English & Spanish) is required. You’ll work with customers across the Americas, so strong communication skills in both languages are essential.
- 4+ years of Sales Engineering or Solutions Consulting experience in B2B SaaS, with a proven track record supporting complex mid-market and enterprise sales cycles (deal sizes $5K-$15K MRR)
- Strong technical foundation in Marketing automation systems, API integrations, data modeling, and platform connectivity (POS, CMS, third-party systems), with ability to design end-to-end technical solutions
- Knowledge required on APIs (REST, GraphSQL), authentication methods (OAuth, API keys, JWT), web protocols (HTTP/HTTPS, DNS). Experience with Customer Data Platform tools is a plus!
- Demonstrated ability to partner effectively with Account Executives to drive revenue, typically supporting multiple AEs simultaneously while maintaining high win rates
- Experience collaborating with Product teams to translate market needs into product requirements, with the ability to quantify revenue impact of product gaps and competitive positioning
- Proven ability to create technical content and elevate team capabilities through knowledge sharing
- Exceptional communicator who translates complex technical concepts into business value for audiences ranging from IT administrators to Marketing C-level executives
- Analytical mindset with the ability to identify patterns across customer conversations, synthesize market insights, and provide strategic recommendations
- Self-motivated and organized, able to balance multiple responsibilities across revenue generation, product feedback, and team enablement in fast-paced environments
- A degree in engineering or a business school background with strong technical aptitude is preferred.
Why people love working at Brevo:
- Grow Your Career
- Opportunities to learn and develop your skills.
- Work in a collaborative, international team during an exciting growth phase.
- Join a bright, vibrant office where we grow together.
- Work-Life Balance & Fun
- Enjoy frequent team outings and activities.
- 20 vacation days to rest, recharge, and explore.
- Monthly lunch stipend to keep you fueled.
- Health & Wellness
- Comprehensive health, vision, and dental coverage.
- Access to WellHub to stay active.
- Family & Parental Support
- Generous parental leave top-up of up to 22 weeks.
- Financial Security
- Simple IRA with employer matching contributions to help you save for the future.
- Global & Team Connections
- Annual international team-building trips to connect with colleagues worldwide.
Brevo puts diversity and inclusion at the heart of its values. We examine all applications with treatment based on equal skills and applying the principles of non-discrimination.
Brevo values work-life balance and offers flexible working hours and remote work. This policy is based on a mutual understanding between the Head of, Managers, and Team Members.
Top Skills
Api Integrations
Api Keys
Cms
Customer Data Platform
Data Modeling
Graphsql
Jwt
Marketing Automation
Oauth
Pos
Rest
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The Company
What We Do
Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships and to empower businesses to expand in a fast changing digital world. With Brevo, businesses have a unified view of the customer journey in one easy-to-use platform to grow meaningful relationships.
Why Work With Us
We’re proud of our teams’ diversity. Different perspectives, varied backgrounds, and diverse experiences make us stronger as a whole. If you’re looking for a fast-paced, diverse, and exciting work environment where your potential for growth and development is unlimited, then we look forward to meeting you soon!
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