Bilingual Identity Verification Analyst: Mandarin/English

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Vancouver, BC, CAN
In-Office
Financial Services
The Role
Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

This is a hybrid role (4 days in the office/1 day remote).

We are looking for a full-time Identity Verification Analyst who will be responsible for reviewing and verifying client Proof of Identity (POI) documents, ensuring strict adherence to company and regulatory standards. This role involves reviewing failed POIs flagged by the Identity verification system, manual document submissions, detecting fraud patterns, escalating anomalies, and improving document verification processes. This position plays a critical role in fraud prevention and risk mitigation to safeguard the firm’s operations and reputation.

Key Responsibilities

  • Examine failed POIs and manual document submissions in the designated queue to determine if the POI can be approved or rejected.
  • Identify disparities, inconsistencies, or signs of forgery in submitted documents.
  • Escalate unclear or suspicious cases to Management for further review.
  • Detect fraudulent activity, such as repeated falsified documents from different regions, and escalate concerns to Management.
  • Monitor and analyze fraudulent identity trends, such as the use of synthetic identities, deepfake documents, and other evolving fraud tactics.
  • Maintaining a well-documented tracker for the detected fraudulent activity and identity trends found.
  • Identify technical errors or shortcomings in the document verification process and suggest improvements.
  • Support training efforts to educate colleagues on document verification best practices and fraud detection methods.

Qualifications and Skills

  • 1-3+ years’ experience in identity verification, fraud prevention, KYC/AML compliance, or a similar role in investment brokerage, fintech, banking, or financial services is preferred.
  • Proficiency in using identity verification tools
  • Strong understanding of global identification documents and the latest trends in fraud detection
  • Strong ability to detect fraud patterns and assess high-risk identity verification cases
  • Attention to detail is non-negotiable. You must be able to identify subtle signs of document forgery and inconsistencies in customer-provided information.
  • Strong verbal and written communication skills
  • Ability to make quick, sound decisions while adhering to company policies and regulations
  • Excellent command of written, reading, and spoken English & Mandarin is a must. Any additional languages are a bonus.
Company Benefits and Perks:IBKR offers a competitive remuneration package including:
  • Health, dental, disability and life insurance with 100% premiums covered.
  • Company RSP contribution matching, Stock incentive plan

The anticipated base salary range for this role is 56,000 CAD to 66,000 CAD annually, based on skills and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and a stock award, as well as a wide range of benefits, including healthcare, and more.

Interactive Brokers Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Interactive Brokers and has not been reviewed or approved by Interactive Brokers.

  • Healthcare Strength Health coverage is described as comprehensive, with company-covered premiums available in some plans, plus dental and vision. Wellness incentives and accessible care benefits contribute to the perceived value of the package.
  • Strong & Reliable Incentives Total compensation commonly includes discretionary bonuses and stock grants that enhance earnings. These elements are frequently cited as meaningful parts of overall pay.
  • Pay Growth & Progression Annual pay increases are mentioned across multiple roles. This supports a perception of steady early-stage progression.

Interactive Brokers Insights

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The Company
HQ: Greenwich, CT
2,441 Employees

What We Do

Rated #1 Best Online Broker in 2022 for 5 consecutive years by Barron's. Interactive Brokers Group (Nasdaq: IBKR) and its predecessor companies have been building trading technology for over 44 years. Interactive Brokers Group’s consolidated equity capital exceeds $10 billion. Throughout its history, the company’s mission has remained unchanged: Create technology to provide liquidity on better terms. Compete on price, speed, size, diversity of global products and advanced trading tools. Interactive Brokers LLC is a member of NYSE, FINRA, SIPC. For more information, visit: ibkr.com

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