Ability Rehabilitation believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist-owned with over 20 years of qualified therapy experience. Step inside our locations, and you will feel a culture of care, professionalism, and human connection. We serve communities in nine counties, with a total of 27 outpatient clinics, and we are still growing, so join our company and grow with us at our Kissimmee location.
Job DescriptionAbility Rehabilitation is seeking a Full-Time Bilingual Front Office Coordinator who will be responsible for handling all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-outs to join our friendly, fun, and family-oriented team.
- Greet patients and provide outstanding customer service
- Answer phones
- Electronic scheduling/book appointments
- Data entry
- Validate current personal and financial information
- Verify insurance benefits
- Charge tickets
- Collecting money over the counter
- Faxing, filing, and performing any other duties assigned
- High school diploma or equivalent
- 1+ years of previous knowledge in a medical front office
- Excellent telephone skills
- Proficient in Word and Excel
- Previous experience with medical software preferred
- Team player attitude and energetic with a focus on excellent customer service
- Available and flexible with your hours
- Close attention to detail
- Great time management and organizational skills
At Ability Rehabilitation, we believe in fostering a rewarding and supportive work environment. We offer:
- Competitive salary
- Excellent benefits package including 401k, health, dental, vision, and generous paid time off
- Multiple opportunities for professional development, specialization, and leadership
- Employee discount plans
- Employee Assistance Program (EAP)
- Investment from a company that wants you to succeed and thrive
Skills Required
- Bilingual proficiency
- High school diploma or equivalent
- At least one year of medical front-office experience
- Excellent telephone skills
- Proficiency in Microsoft Word and Excel
- Previous experience with medical software
- Team-oriented attitude and excellent customer service focus
- Availability and flexibility with work hours
- Strong attention to detail
- Strong time-management and organizational skills
What We Do
U.S. Physical Therapy is a publicly held company that operates hundreds of outpatient physical and occupational therapy clinics.
